Maria Allen

Pharmacy Technician / Cashier

CVS Pharmacy

Long Beach, CA

04.1999 - Current

Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Provided customer service to patients by answering questions about medications and health-related topics.
Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
Verified accuracy of medication labels before they were dispensed to customers.
Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Checked expiration dates on medications to ensure that only unexpired products were dispensed.
Restocked shelves with new supplies of medications as needed.
Organized work areas so that everything was easily accessible when needed.
Assisted in training new employees on pharmacy procedures.
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
Interpreted and processed medication orders under supervision of pharmacist.
Provided exceptional customer service, addressing patient questions and concerns with empathy.
Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
Operated cash registers to accept payments from customers.