Maria Alvarez
San Diego,California
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs. Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
19
19
years of professional experience
Work History
Food Server
The Wild Thyme
Miramar, CA
05.2024 - 10.2024
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
- Maintained cleanliness of the dining area and kitchen equipment in accordance with health department standards.
- Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
- Assisted in stocking supplies such as napkins, utensils, condiments. prior to meal services.
- Ensured that all food items were properly labeled and stored according to safety regulations.
- Inspected dishes for cleanliness before serving them to customers.
- Assisted other staff members in setting up banquet events according to customer requests.
- Responded quickly to customer complaints or special requests in a professional manner.
- Demonstrated knowledge of menu items by providing detailed descriptions upon request from guests.
- Maintained a positive attitude towards coworkers and customers at all times.
- Performed opening, closing duties such as setting up tables, chairs, checking equipment operation, counting money in register drawers.
- Conducted regular inspections of beverage dispensing systems for proper temperature control and maintenance.
Administrative Assistant
QUALFI,INC
TIJUANA , BAJA CALIFORNIA MEXICO
05.2005 - 12.2010
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Drafted reports summarizing progress made on projects for review by executive leadership team.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Advised other departments on best practices related to managing large-scale projects.
- Implemented effective communication protocols between internal teams working on different aspects of a given project.
- Facilitated resolution of conflicts between team members when necessary.
- Actively sought out feedback from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment.
- Developed and maintained project plans, timelines, and budgets.
- Managed multiple projects with competing deadlines simultaneously.
- Provided guidance to team members regarding tasks assigned to them.
- Built and established strong partnerships with teams, vendors and contractors.
- Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
- Led meetings with internal team members, consultants and contractors.
- Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
- Conducted periodic inspections of job sites for quality and progress.
- Prepared cost estimates for projects of varying sizes.
- Submitted project deliverables to clients, consistently adhering to quality standards.
Education
High School Diploma -
PREPARATORIA FERDERAL LAZARO CARDENAS
TIJUANA BAJA CALIFORNIA Skills
- Safe Food Handling
- Quality Control
- Order Verification
- Guest Relations
- Supply Restocking
- Food handling
- Menu knowledge
- Professional Attitude
- Conflict Resolution
- Food station setup
- Dining customer service
- Dining crew workflow optimization
- Table Setting
- Table setting arrangements
- Relationship Building
- Banquet Coordination
- Service prioritization
- Buffet setup and takedown
Languages
Spanish
Native/ Bilingual
English
Professional
Maria Cristina
- Maria It's my name but prefer to be call Kristy
- Like to be proactive and came handy in what ever area need my help
References
References available upon request.
Timeline
Food Server
The Wild Thyme
05.2024 - 10.2024
Administrative Assistant
QUALFI,INC
05.2005 - 12.2010
High School Diploma -
PREPARATORIA FERDERAL LAZARO CARDENAS