Maria Ambrosio
The Lodge at Ardmore Village
ARDMORE,OK
8
years of professional experience
Reliable and adaptable professional with a background in customer-facing and facility support roles. Known for strong listening skills, organization, and a professional demeanor. Focused on maintaining clean spaces, assisting guests, and supporting efficient service.
Work History
Housekeeper/Receptionist
2 Months- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed, dusted, and sanitized surfaces following housekeeping standards.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Greeted visitors and directed guests to appropriate departments with professionalism.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Front Desk
9 Months- Entered reservations, updated booking records, and verified guest details in the property system.
- Collected payments, posted charges, and balanced cash drawer at shift close.
- Coordinated with housekeeping to confirm room status and readiness.
- Learned hotel procedures quickly and supported smooth operations during busy periods.
- Greeted guests and processed check-ins and check-outs accurately.
Sales Associate
2 Years 2 Months- Assisted customers with product selection, locating merchandise, and resolving basic service questions.
- Stocked shelves, rotated merchandise, and maintained organized sales floor presentation.
- Maintained clean, safe, and efficient work areas while following store procedures and standards.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma
Skills
Customer service
Customer/Client relations
Oral and written communication
Effective communication
Organizational skills
Time management
Written communication
Teamwork
Listening skills
Professional demeanor
Timeline
Housekeeper/Receptionist
The Lodge at Ardmore Village
08.2026 - CurrentRead More
Front Desk
Courtyard by Marriott
04.2023 - 01.2024Read More
Sales Associate
Walmart
08.2018 - 10.2020Read More
Epic Charter Schools
High School Diploma
Read More