Maria C Silva Lima Andrade
Marietta,GA
Summary
Dynamic professional with extensive experience in customer service and team collaboration. Fluent in Spanish, Portuguese, and English, I excel in problem resolution and communication. Proven ability to lead consultations and train staff, ensuring exceptional client experiences and satisfaction in high-pressure environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Palo Santo
Atlanta, GA
05.2023 - Current
- Delivered exceptional customer service in a fast-paced, high-pressure environment, ensuring guest satisfaction and personalized attention—parallel to providing patient-centered care.
- Collaborated effectively with kitchen and front-of-house teams to coordinate timely service and resolve issues quickly.
- Managed multiple tables and priorities simultaneously, maintaining composure and efficiency.
Head of Sales of Semi Permanent Makeup Co
Gabi Brows LLC
Marietta, Georgia
04.2021 - 06.2022
- Led client consultations to assess needs, explain procedures, and ensure informed decision-making—demonstrating strong communication, patient education, and empathy.
- Supervised and trained new team members, providing mentorship and guidance.
- Coordinated scheduling and procedural logistics.
- Managed customer concerns and resolved issues with professionalism and tact.
Education
Bachelor of Science - Nursing
Kennesaw State University
Kennesaw, GA12-2025
Skills
- Fluent in Spanish, Portuguese & English
- Customer service
- Communication skills
- Team collaboration
- Problem resolution
- Service prioritization
Accomplishments
- President's List Spring 2024 & Spring 2025
- Dean's List Fall 2024 & Summer 2025
Certification
- BLS certification
Clinical Experience
- Student Nurse Volunteer at Camp Braveheart through CHOA
- Scottish Rite Hospital 03/25 - 04/25
- Wound Care at Wellstar Paulding
- 4N - Burn ICU/MedSurg at Wellstar Cobb 2/24- 4/24
- NICU at Wellstar North Fulton 2/25 - 3/25
Timeline
Server
Palo Santo
05.2023 - Current
Head of Sales of Semi Permanent Makeup Co
Gabi Brows LLC
04.2021 - 06.2022
Bachelor of Science - Nursing
Kennesaw State University
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