MARIA ANNESE
Algonquin,IL
Summary
Office Manager and Administrative Support professional with strong critical thinking, analytical and organizational capabilities.
Overview
24
24
years of professional experience
Work History
Dental Hygienist and Office Administration
Dr. Steven Sims, DDS
2007.01 - Current
- Oversee and perform billing, payments, collections and payroll; research, analyze and resolve all discrepancies.
- Communicate effectively with decision makers and third-party providers, e.g., laboratories, product vendors.
- Prepare treatment plans, schedule units and follow-up procedures; explain products, key features and availability.
- Provided exceptional patient care, fostering trust through effective communication and education.
- Represent the business at professional meetings, collecting data and charting findings.
- Managed collections; established payment timelines to optimize cash flow and maintain loyal customers.
- Planned and implemented promotional events, e.g., trade show to introduce new products and services within the local community; created marketing collateral and generated referrals from strategic marketing initiatives.
Dental Hygienist and Office Administration
Sunrise Dental Care
2003.01 - 2006.01
- Oversee and perform billing, payments, collections and payroll; research, analyze and resolve all discrepancies.
- Communicate effectively with decision makers and third-party providers, e.g., laboratories, product vendors.
- Prepare treatment plans, schedule units and follow-up procedures; explain products, key features and availability.
- Collaborate with marketing and social media partners to effectively promote products and services.
- Represent the business at professional meetings, collecting data and charting findings.
- Managed collections; established payment timelines to optimize cash flow and maintain loyal customers.
- Planned and implemented promotional events, e.g., trade show to introduce new products and services within the local community; created marketing collateral and generated referrals from strategic marketing initiatives.
Education
Associate of Arts - Office Administration
Elgin Community College
Elgin, IL01.2017
Associate of Applied Science - Dental Hygiene
Harper College
Palatine, IL01.2003
Skills
- Office Manager and Administrative Support professional with strong critical thinking, analytical and organizational capabilities
- Paperless office initiative; advocate, promote and facilitate communication and collaboration
- Create and maintain solid working partnerships with people from diverse skill sets and sociocultural backgrounds
- Core Values: Job passion, accountability, persistence, drive-for-success, leadership by example; unity and respect
- Exceptional written and verbal communication skills
Timeline
Dental Hygienist and Office Administration
Dr. Steven Sims, DDS
2007.01 - Current
Dental Hygienist and Office Administration
Sunrise Dental Care
2003.01 - 2006.01
Associate of Arts - Office Administration
Elgin Community College
Associate of Applied Science - Dental Hygiene
Harper College