Maria A. Puffer
Keystone Heights,USA
Summary
Administrative professional with extensive experience at UF Health Shands, specializing in payroll management and project coordination. Demonstrated ability to enhance operational efficiency and provide exceptional customer service. Proficient in EPIC and Kronos, with strong analytical skills and attention to detail, achieving successful outcomes in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Administrative Assistant– Case Management/DPFR
UF Health Shands
10.2024 - Current
- Provide administrative support to the Department of Patient and Family Resources / Case Management.
- Processing invoices in a timely manner for the department by receiving, resolving discrepancies, communicating with vendors, and completing payment requests or purchase orders.
- Reconciliation of Purchasing Card.
- Triaging phone calls for the departments main line, supplying necessary information, redirected calls to the appropriate CM/SW staff member.
- Assisting with basic clerical and administrative duties such as data entry, ordering and maintaining office supplies, creating conference room requests, preparing minutes for the department meetings.
- Entering payroll into Kronos and Shift wizard, and processing of Supplemental Shifts.
- Scheduling of interviews for Management, and Transplant.
- Coordination of team and department meetings, department projects, and management schedules.
ADMINISTRATIVE ASSISTANT II– INDUSTRIAL AND SYSTEM ENGINEERING
HERBERT WERTHEIM COLLEGE OF ENGINEERING, UNIVERSITY OF FLORIDA
03.2024 - 09.2024
- Provide administrative assistance to the Chair of Industrial and Systems Engineering.
- Provide general administrative support to the department as needed.
- Scheduling meetings for Chair, Faculty, Staff, Committees.
- Supervision of Receptionist and Student Worker. Coverage in their absence. Management of their time and payroll.
- Coordinate travel arrangements and logistics for the Chair, Faculty, and guests.
- Assist the Chair in preparing reports and presentations.
- Preparing, entering and tracking work requests.
- Participate in committees and meetings per Chairs request. Preparation and retention of minutes.
- Event planning.
- Processes all new queries such as new hires, rehires, transfers, and status changes. Tenure and Promotion.
- Maintain and organize files, documents, and records.
- Answer phone calls, greet visitors and new Faculty hires on behalf of the Chair.
- Ordering supplies, equipment, and SWAG.
- Project coordination and management.
Financial Councilor– MedSurg / Nephrology
UF Health Shands
03.2023 - 03.2024
- Ensure financial integrity of UF Health Physicians Medical Specialties.
- Facilitate and establish financial processes and enable the billing and collection of professional services.
- Entering charges, applying coding/billing rules, maximizing collections, verifying insurance, obtaining authorizations for series, receiving patient account details.
- Financial counseling of patients.
- Resolution of front-end edits, rejections and information requests to achieve UFP goals.
- Interaction with internal and external customers of the ACU.
- Scheduling of return and new patient appointments.
Payroll Assistant – Human Resources Payroll
UF Health Shands
03.2022 - 03.2023
- Provide administrative assistance to the Supervisor of Payroll.
- Guide all departments in the payroll and timekeeping processes.
- Processing Payroll Requests, Retro Payments, Supplemental Payments, STD/FMLA/Military Leave, Kronos Access Requests.
- Processes all new queries such as new hires, rehires, transfers, and status changes.
- Inputs exempt/salary schedules into timekeeping program according to their benefited FTE, entering clocking information for hour employees.
- Payroll End processes and balancing of all assigned Cost Centers in accordance with Payroll Guidelines.
- Monitoring of Negative PTO balances and Hours Matching FTE and correction thereof.
- Manual checks.
Unit Assistant
UF Health Shands
06.2020 - 03.2022
- Provides administrative support to four Labor and Delivery Units: Labor, Antepartum, Triage, and OR.
- Manages payroll for an average of 110 employees.
- Stand in for Support Technicians when unit is short or break coverage.
- Reduced costs by reviewing and maintaining controls on overtime, operational efficiencies, and reduced waste including the review of patient charges through daily auditing reports reviewing CPT and ICD-9 coding.
- Successfully developed a working inventory system, ordering and food storage practices, resulting in a decrease in food and medical supply waste.
- Project coordination and management.
PCA - BICU
UF Health Shands
06.2019 - 09.2018
- Assisted nursing staff with critical care for burn patients including wound care, dressing changes, feeding, bathing, and Occupational/Physical Therapy.
- Performed routine tasks including monitoring for safety, stocking patient rooms with medical supplies and linens.
- Clinical documentation of patient information into EPIC.
- Effectively communicated with physicians and nursing staff to work towards expedited patient healing and recovery.
- Worked actively to achieve the organization’s mission of excellent patient care.
Education
Associate in science - Paralegal
Broome Community College
Binghamton, NY06.2008
Skills
- Accounting and budgeting
- Payroll management
- Medical terminology knowledge
- CPT and ICD-9 coding
- Customer service excellence
- Interpersonal communication
- Microsoft Office Suite proficiency
- P-card and Concur systems
- EPIC and Kronos expertise
- Shift Wizard and PeopleSoft use
- Outlook calendar management
- CarePort navigation
- Attention to detail
- Analytical thinking
- Time management skills
- Project planning and coordination
Timeline
Administrative Assistant– Case Management/DPFR
UF Health Shands
10.2024 - Current
ADMINISTRATIVE ASSISTANT II– INDUSTRIAL AND SYSTEM ENGINEERING
HERBERT WERTHEIM COLLEGE OF ENGINEERING, UNIVERSITY OF FLORIDA
03.2024 - 09.2024
Financial Councilor– MedSurg / Nephrology
UF Health Shands
03.2023 - 03.2024
Payroll Assistant – Human Resources Payroll
UF Health Shands
03.2022 - 03.2023
Unit Assistant
UF Health Shands
06.2020 - 03.2022
PCA - BICU
UF Health Shands
06.2019 - 09.2018
Associate in science - Paralegal
Broome Community College