Paris Dark
Houma,LA
Summary
Achieved improved outcomes for vulnerable community members through targeted support initiatives. Enhanced operational efficiency in administrative procedures for individuals with intellectual disabilities. Elevated client satisfaction by implementing effective support strategies.
Overview
18
18
years of professional experience
Work History
Shelter Advocate / Case Management
The Haven
Houma, LA
09.2024 - Current
- Facilitated client access to essential resources and services within shelter environment.
- Developed individualized support plans to address client needs and goals effectively.
- Collaborated with community organizations to enhance service delivery for clients.
- Trained new staff on best practices in client advocacy and crisis intervention.
- Led workshops on life skills, fostering empowerment and self-sufficiency among residents.
- Monitored case management systems to ensure accurate documentation of client progress.
- Collaborated with multidisciplinary teams to develop comprehensive case management plans tailored to each client''s unique needs.
- Assisted in the facilitation of support groups, providing a safe environment for clients to share their experiences and build connections with peers.
- Strengthened relationships with local service providers by attending regular networking meetings and maintaining open lines of communication.
Program Director
Easterseals
Thibodaux, LA
04.2024 - 08.2024
- Enabled client access to vital resources and services within shelter environment.
- Formulated tailored support plans to enhance client outcomes and achieve specific goals.
- Partnered with community organizations to optimize service delivery for clients.
- Facilitated training sessions for new staff on best practices in client advocacy and crisis intervention.
- Facilitated workshops on life skills to enhance empowerment and self-sufficiency among residents.
- Oversaw case management systems to guarantee precise documentation of client progress.
- Facilitated collaboration among multidisciplinary teams to design tailored case management plans for clients.
- Facilitated support groups, fostering a safe environment for clients to share experiences and connect with peers.
- Cultivated partnerships with local service providers through consistent attendance at networking meetings and proactive communication.
Support Coordinator Supervisor
Easterseals
Thibodaux, LA
04.2023 - 04.2024
- Evaluated comprehensive plans of care for regulatory authority submission.
- Initiated outreach to establish new linkages.
- Assisted support coordinators with individual support reviews. Aided in correcting and revising review guidelines. Supported planning for state office review committee forms.
- Facilitated weekly face-to-face sessions with support coordinators to review individual cases.
Support Coordinator
Easter Seals
Thibodaux, LA
03.2021 - 04.2023
- Facilitated monthly phone contract agreements for 44 participants.
- Reviewed and updated participants' plans of care annually and as needed throughout the year.
- Facilitated and contributed to weekly meetings to enhance team collaboration.
- Oversaw assignment of caseload to ensure equitable distribution among team members.
- Collaborated with support coordinators to conduct annual home visits for participant engagement.
- Ensured consistent quality delivery of services through rigorous oversight.
- Audited timesheets and mileage reports to ensure accuracy and compliance.
- Guided and mentored direct reports to enhance performance and professional growth.
- Evaluated and analyzed annual performance reviews to identify employee strengths and areas for improvement.
Community Home Manager
Terrebonne Arc
Houma, LA
06.2010 - 02.2021
- Facilitated monthly staffing meetings to enhance team collaboration and resource allocation.
- Delivered comprehensive administrative support with professionalism and confidence.
- Assisted in organizing employee schedules to meet operational needs. Supported team members by coordinating shift changes and coverage. Helped maintain accurate records of employee availability and time-off requests.
- Managed home and client budget allocations to ensure financial stability.
- Processed bi-weekly payroll to ensure timely and accurate employee compensation. Supported payroll team in resolving discrepancies and maintaining records. Assisted in updating payroll systems for improved efficiency.
- Assisted in maintaining employee training facilities to ensure a safe and functional environment. Supported setup and breakdown of training equipment for various sessions. Helped organize training materials and resources for effective learning experiences.
- Ensured safe transportation of clients to designated locations.
- Oversaw staff operations to ensure efficient workflow and productivity.
Office Manager
Dark Enterprise Inc.
Houma, LA
03.2008 - 04.2011
- Delivered comprehensive administrative support with professionalism and confidence.
- Administered driver payroll processing to ensure timely and accurate compensation.
- Oversaw business budget management to ensure financial stability.
- Developed and maintained spreadsheets to monitor cost and expense tracking.
- Assisted in conducting interviews to identify suitable candidates. Supported onboarding processes to facilitate smooth transitions for new hires. Collaborated with teams to enhance recruitment strategies.
- Facilitated employee separations by coordinating exit interviews and processing final paperwork. Supported teams in understanding termination policies and procedures. Assisted in maintaining accurate employee records during the termination process.
- Assisted in conducting employee investigations to gather relevant information. Supported teams in resolving workplace issues through thorough fact-finding. Aided in documenting findings to ensure clarity and compliance.
- Oversaw leave and absence management processes to ensure compliance with company policies.
Education
Master of Business Administration -
Columbia Southern University
Orange Beach, ALBachelor of Psychology - undefined
Columbia Southern University
Orange Beach, ALSkills
- Directed office management activities to enhance organizational effectiveness and support team productivity
- Developed and organized reports and documentation to support informed decision-making and operational efficiency
- Oversaw the development of spreadsheets and databases to enhance data accessibility and reporting Collaborated with stakeholders to identify data needs and implement effective solutions Streamlined data processes to improve overall project efficiency
- Conducted employee counseling to enhance workplace morale and foster professional growth
- Oversaw accounts payable and receivable functions to enhance financial accuracy and efficiency Led initiatives to streamline processes, resulting in improved cash flow management Coordinated with cross-functional teams to address and resolve financial inquiries effectively
- Oversaw AS400 system operations to enhance efficiency and reliability Coordinated with cross-functional teams to implement system upgrades Mentored junior staff on AS400 functionalities and best practices
- Oversaw bookkeeping operations to maintain precise financial documentation Managed payroll functions to guarantee accurate and timely disbursement of salaries Coordinated with finance teams to enhance reporting efficiency and compliance
- Implemented strategic records management systems to enhance data accessibility and security
- Utilized advanced skills in Microsoft Office for efficient document creation and data management
- Implemented strategic inventory management practices to enhance operational efficiency and support supply chain objectives
- Oversaw planning and execution of meetings and events to align with organizational objectives Managed vendor relationships to enhance service delivery Led teams in creating engaging experiences for participants
- Facilitated customer inquiries and resolved issues to enhance overall service experience
- Analyzed operational expenditures to identify opportunities for expense reduction and enhance profitability
- Oversaw financial budgeting to ensure effective resource management and operational efficiency
- Oversaw payroll operations to ensure timely and accurate compensation for all employees Managed payroll compliance with relevant regulations and company policies Led initiatives to streamline payroll processes for improved efficiency
- Oversaw team dynamics and provided guidance to foster a collaborative environment Cultivated team strengths to drive project success and enhance performance Mentored team members to develop skills and improve overall effectiveness
- Authored and updated policies and procedures manuals to support operational efficiency and regulatory adherence
- Oversaw team performance and project execution to enhance organizational efficiency for a decade
- Drafted detailed financial reports to support strategic decision-making processes
- Oversaw financial reporting processes to enhance accuracy and transparency Led initiatives to streamline accounting operations and improve efficiency Mentored junior staff in best practices for financial management
- Oversaw facilities maintenance operations to enhance efficiency and safety Coordinated with maintenance staff to implement preventive measures and reduce downtime Developed strategies to optimize resource allocation for facility upkeep
- Facilitated candidate interviews to identify top talent and support recruitment objectives
- Managed team dynamics to enhance operational efficiency and support business objectives
- Managed general ledger entries and reconciliations to maintain financial integrity
- Oversaw employee orientation programs to enhance integration of new hires into company culture Developed comprehensive training materials to ensure clarity of company policies and procedures Coordinated with department heads to align orientation content with organizational goals
- Oversaw property management activities to enhance operational efficiency Led initiatives to improve tenant retention through effective communication and support Developed strategies for property maintenance to optimize resource allocation
- Facilitated annual employee evaluations to enhance team productivity and align individual goals with organizational objectives
- Provided comprehensive care and advocacy for individuals with intellectual disabilities, enhancing quality of life over 16 years
Timeline
Shelter Advocate / Case Management
The Haven
09.2024 - Current
Program Director
Easterseals
04.2024 - 08.2024
Support Coordinator Supervisor
Easterseals
04.2023 - 04.2024
Support Coordinator
Easter Seals
03.2021 - 04.2023
Community Home Manager
Terrebonne Arc
06.2010 - 02.2021
Office Manager
Dark Enterprise Inc.
03.2008 - 04.2011
Bachelor of Psychology - undefined
Columbia Southern University
Master of Business Administration -
Columbia Southern University