MARIA ARELLANO
Michael Kors Outlet
Hockley,TX
2
Languages
1
Certification
8
years of professional experience
Detail-oriented bilingual English-Spanish professional with hands-on experience in fast-paced warehouse environments. Expertise in package handling, inventory management, and order fulfillment while adhering to safety and quality standards. Skilled in adapting to changing conditions and collaborating within teams. Proven ability to build customer relationships and address needs effectively, ensuring excellent service delivery.
Work History
Bilingual Sales Associate
1 Month- Assisted customers to enhance service quality while achieving store productivity goals.
- Operated effectively in a high-volume retail environment, contributing to overall team success.
- Maintained organization and accuracy while handling products and customer orders.
- Managed inventory and stock levels to ensure product availability and organization in the store.
- Processed transactions accurately using POS systems and handled payments, returns, and exchanges.
- Delivered bilingual customer service, guiding shoppers through product selection and styling recommendations.
CDs ( Club Demonstration Services )
1 Year 1 Month- Provided product samples to costco customers in a friendly and professional manner
- Engaged with customers to explain product features, benefits and promotions
- Prepared food samples by cooking, heating and serving products according to company and food safety standards
- Encouraged product sales through effective demonstrations and customer interaction
- Maintained a clean, organized and fully stocked sampling station
- Assisted in increasing brand awareness and customer satisfaction through excellent service
- Successfully completed tasks both independently and as part of a team.
Fulfillment Associate
2 Years- Prepared customer orders by selecting, packing, and shipping products.
- Loaded boxes for shipment and maintained efficient product flow.
- Received, organized, and put away inventory according to operational procedures.
- Ensured products met established quality requirements before shipment.
- Operated handheld scanners to scan barcodes and ensure accurate product processing.
- Followed instructions displayed on workstation systems to complete assigned tasks.
- Identified and resolved operational issues, minimizing disruptions to workflow.
- Operated trained material-handling equipment, including power industrial trucks (PIT).
- Adapted to various roles within high-volume fulfillment operation to support overall productivity.
- Adapted to changing operational needs while maintaining safety, quality, and productivity.
Package Handler
1 Year 1 Month- Load, unload, sort, and scan packages in a fast-paced warehouse environment.
- Handled packages of various sizes and weights, ensuring efficient workflow and adherence to safety standards.
- Ensure accurate handling and timely movement of shipments.
- Adhered to company safety procedures and workplace guidelines, contributing to a safe work environment.
- Work closely with team members to maintain efficient package flow and warehouse organization.
- Perform physically demanding tasks including lifting, carrying, pushing, and pulling.
- Maintained productivity and quality standards in time-sensitive environment, meeting shipment deadlines.
Bilingual Store Manager
8 Months- Executed opening and closing procedures to ensure smooth store operations.
- Coordinated online and delivery orders, ensuring accuracy and organization for timely customer fulfillment.
- Prepared products and customer orders according to established requirements.
- Maintained accurate inventory records and monitored product stock levels to ensure availability.
Education
Bachelor's Degree - Law
High School Diploma
Skills
Retail Operations
Order fulfillment
Shipping & Receiving
Customer Service
Quality Control
Warehouse & Production Operations
Loading & Unloading
Material Handling
Material handling
Stock Management
POS Systems
Order Processing
Customer Engagement
Teamwork & Collaboration
Certification
- CPR Certification
- Valid Driver's License
LANGUAGES
English — Fluent
Spanish — Fluent
ADDITIONAL INFORMATION
Authorized to work in the United States for any employer
Personal Information
- Title: Production Associate | Manufacturing & Warehouse Operations
- Driving License: Valid Driver's License
- Work Permit: Authorized to work in the United States for any employer
Timeline
Bilingual Sales Associate
Michael Kors Outlet
09.2026 - CurrentRead More
CDs ( Club Demonstration Services )
Costco Wholesale
08.2025 - 09.2026Read More
Fulfillment Associate
Amazon Warehouse
10.2022 - 10.2024Read More
Package Handler
FedEx Ground
07.2021 - 08.2022Read More
Bilingual Store Manager
Smalcakes Fairfield
11.2018 - 07.2019Read More
Las Californias High School
High School Diploma
Read More
José Antonio Páez University
Bachelor's Degree from Law
Read More