Maria Arias
1834 Autumn Maple Drive Independence,KY
Summary
Enthusiastic and service-oriented professional with experience in leasing, sales, and front desk support. Strong ability to assist customers, handle administrative tasks, and create a welcoming environment.
Overview
5
5
years of professional experience
Work History
Leasing Consultant Bilingual
Arlington Properties
Florence, KY
12.2024 - Current
- Conducted tours of available apartments, highlighting features and amenities.
- Greeted potential tenants and provided information about the property.
- Conducted background checks on applicants.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Contacted and followed up with tenants on renewal notices.
- Managed tenant applications, lease agreements, and renewals using the Entrata Platform.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
Front Desk Associate
St Elizabeth Hospital Medical Center
Edgewood, KY
09.2023 - 09.2024
- Help and guidance to visitors and patients, answering questions and offering relevant information.
- Manage the EPIC system to search for patient information and facilitate communication between medical staff and visitors.
- Answer phone calls, respond to queries, and redirect to appropriate departments.
- Safely transported patients in wheelchairs to various hospital departments, ensuring a smooth and comfortable experience.
- Provide translations from English to Spanish to ensure effective communication with Spanish speakers.
Restaurant Hostess
The Pub, Tavern Restaurant Group
Crestview Hills, KY
08.2020 - 03.2024
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Managed reservations, waitlists, and special requests for large parties.
Sales Associate
Carters & Oshkosh
Edgewood, KY
11.2021 - 05.2022
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Received and displayed product shipments on store retail shelves upon delivery.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
Education
High School Diploma -
Dixie Heights High School
Edgewood, KY05-2021
Some College (No Degree) - Business Administration Current student
Gateway Community & Technical College
Edgewood, KYSkills
- Customer service
- Bilingual communication
- Fair housing regulations
- Sales proficiency
- Sales strategy
- Cash handling
- Hospitality and Front Desk Operations
- Multitasking in Fast-Paced Environments
Languages
- Spanish-Fluent
Timeline
Leasing Consultant Bilingual
Arlington Properties
12.2024 - Current
Front Desk Associate
St Elizabeth Hospital Medical Center
09.2023 - 09.2024
Sales Associate
Carters & Oshkosh
11.2021 - 05.2022
Restaurant Hostess
The Pub, Tavern Restaurant Group
08.2020 - 03.2024
High School Diploma -
Dixie Heights High School
Some College (No Degree) - Business Administration Current student
Gateway Community & Technical College
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