Dedicated Billing Specialist skilled in customer service, known for efficiently handling diverse tasks and adapting to evolving demands. Strong communication skills and a track record of maintaining calm in high-pressure situations.
Overview
13
13
years of professional experience
Work History
Billing Specialist
Anuvia Prevention & Recovery Center
Charlotte, North Carolina
12.2021 - 09.2026
Completed timely billing while ensuring compliance with funding source requirements.
Managed reconciliation of YFS billing between EHR and YFS spreadsheet for accurate county billing.
Matched received checks to customer accounts and corresponding invoices for precise record-keeping.
Maintained self-pay accounts receivable aging in accordance with accounting guidelines.
Submitted GPRA billing to respective payers monthly to meet reporting obligations.
Assisted staff accountant with monthly grant billing on an as-needed basis.
Answered customer inquiries regarding billing, payments, and account status effectively.
Provided interdepartmental support to enhance operational efficiency as needed.
Administrative Specialist
Anuvia Prevention & Recovery Center
Charlotte, NC
09.2021 - 11.2021
Greeted visitors to the office, answered phone calls, and directed inquiries appropriately.
Performed data entry tasks in an accurate and timely manner.
Handled confidential documents in a secure manner while ensuring privacy regulations were met.
Processed incoming mail on a daily basis; sorted mail into appropriate categories for distribution or filing purposes.
Managed scheduling and appointments for multiple departments and team members.
Coordinated office activities and maintained an organized work environment.
Enrollment Specialist
Stride Community Health Center
Aurora, CO
07.2020 - 05.2021
Researched and verified patient eligibility for different programs.
Registered and interviewed patients to get accurate and complete demographic and financial information.
Properly completed enrollment applications through electronic and manual systems.
Maintained knowledge and expertise in program eligibility, enrollment, and program specifications of Medicaid, Child Health Plan +, Medicare Savings, Title X, RWG, SDP, CICP, STRIDE Discount and Connect for Health Colorado.
Worked collaboratively with the Patient Accounts team to ensure timely account adjustments.
Recorded and communicated the results of the screening to the patient.
Manager
Cricket Wireless
Aurora, CO
04.2013 - 03.2020
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Assisted customers during selection process and helped choose perfect products to meet individual needs.
Improved advertising initiative outreach and building engagement by executing social media and digital marketing campaigns.
Planned and followed through with inventory management for each store.
Built positive and productive customer connections to drive consistent sales.
Met frequently with store owner to discuss product needs, accomplish sales goals and facilitate sales growth.