Meagan Espinosa
El Paso,TX
Summary
Enthusiastic and ambitious customer service specialist with multiple skills in management, sales, and operations. Strong ability to connect with people and understand their wants, needs, and desires. Looking for a company to grow with and make a long term mutual commitment.
Overview
1
1
year of post-secondary education
9
9
years of professional experience
Work History
Billing Specialist
LASIK, Cornea, and Cataract Specialty Center
El Paso
02.2021 - Current
- Processed patient billing inquiries to resolve issues and enhance patient satisfaction.
- Managed insurance claim submissions and follow-ups to secure timely reimbursements, minimizing delays.
- Coordinated patient account reconciliations to maintain accurate billing records and streamline financial reporting.
- Ensured patients understood insurance coverage for surgical procedures.
Front Desk Receptionist
Pediatric and fetal cardiology
El Paso, Tx
09.2019 - 12.2020
- Greeted and assisted patients in a welcoming environment daily.
- Managed appointment scheduling and insurance verifications
- Maintained accurate patient records and updated information as needed.
- Complied general ledger
Nail Technician
Luxury Nails
El Paso
07.2017 - 08.2019
- Provided exceptional manicure and pedicure services to enhance client satisfaction.
- Educated clients on nail care and product usage to promote healthy nails.
- Maintained cleanliness and organization of workstations and tools for safety compliance.
Education
Associates - Health Administration
Southwest University
El Paso, Tx 05.2018 - 05.2019
Del Valle High School
El Paso, TxSkills
- Microsoft office
- Problem Solving
- Customer service
- Bilingual communication
- Time management
- Team building
Timeline
Billing Specialist
LASIK, Cornea, and Cataract Specialty Center
02.2021 - Current
Front Desk Receptionist
Pediatric and fetal cardiology
09.2019 - 12.2020
Associates - Health Administration
Southwest University
05.2018 - 05.2019
Nail Technician
Luxury Nails
07.2017 - 08.2019
Del Valle High School