Maria Armas
Los Angeles,CA
Summary
Dynamic retail professional with a proven track record at Ross Dress for Less, excelling in customer engagement and product knowledge. Demonstrated expertise in inventory management and effective communication, fostering customer loyalty and enhancing shopping experiences. Self-motivated and reliable, adept at thriving in fast-paced environments while maintaining a clean and organized sales floor.
Overview
9
9
years of professional experience
Work History
Retail Worker
Ross Dress for Less
12.2022 - Current
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Wrapped, boxed and weighed bakery department products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Cash Office / Retail
DDs Discount
11.2015 - 03.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Exhibited excellent communication when working alongside colleagues.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
Education
Diploma -
John C. Fremont
Los Angeles, CA06.1995
Skills
- Inventory management
- Point of sale
- Product knowledge
- Visual merchandising
- Cash handling
- Problem solving
- Communication skills
- Time management
- Reliability and punctuality
- Store cleaning
Timeline
Retail Worker
Ross Dress for Less
12.2022 - Current
Cash Office / Retail
DDs Discount
11.2015 - 03.2022
Diploma -
John C. Fremont
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