MARIA AVILA

• Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
• Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
• Demonstrated high level of customer service to increase retention and satisfaction.
• Processed payments, entering sales in register for prompt customer service.

Booth rental hair salon

• Demonstrated high level of customer service to increase retention and satisfaction.

• Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
• Researched latest trends in hair and makeup to stay updated on color, style, and technique.
• Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
• Expanded skillset by completing advanced training courses in specialized areas such as color correction.