Maria Avila
Don Rafas Taco Shop
Stockton,CA
2
Languages
5
years of professional experience
Reliable Customer Service Professional experienced in handling POS transactions and resolving customer issues. Enhanced customer satisfaction through effective use of point-of-sale systems and maintained accurate cash drawers, contributing to a positive team environment. Committed to promoting customer loyalty and driving business success through exceptional service.
Work History
Cashier Assistant
3 Years 4 Months- Processed customer orders accurately, supporting smooth front-counter service and timely meal preparation.
- Balanced cash drawer, verified transactions, and maintained accurate payment records throughout shifts.
- Assisted guests with menu questions, special requests, and order corrections using clear communication.
- Coordinated with kitchen staff to relay orders quickly and reduce service delays.
- Resolved minor payment issues professionally, protecting customer satisfaction and transaction accuracy.
- Met customer needs through polite, friendly and attentive service.
Restaurant Waiter
2 Months- Greeted guests promptly and guided seating to support smooth front-of-house flow.
- Presented menu options and answered questions to help guests choose dishes confidently.
- Recorded orders accurately and relayed special requests to kitchen staff.
- Coordinated food delivery between kitchen and dining room to maintain service timing.
- Addressed guest concerns quickly to preserve positive dining experiences.
- Cultivated warm relationships with regular customers.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Sandwich Artist
1 Year 4 Months- Prepared sandwiches to customer specifications using fresh ingredients and portioning standards.
- Replenished ingredients, bread, and supplies to support continuous service.
- Maintained clean, sanitized food prep areas, equipment, and service stations.
- Handled cash register transactions and balanced payments accurately.
- Collaborated with team members to maintain a smooth workflow during busy hours.
Education
High School Diploma
Electrical Technician
Skills
POS system operation
Customer service
Problem-solving
Teamwork and collaboration
Sanitation practices
Cash handling
Reliability and punctuality
Flexible schedule
Customer engagement
Patience and empathy
Languages
English
Professional Working
Spanish
Full Professional
Timeline
Cashier Assistant
Don Rafas Taco Shop
05.2023 - 09.2026Read More
Restaurant Waiter
La Placita
08.2022 - 10.2022Read More
Sandwich Artist
SUBWAY®Restaurants
04.2021 - 08.2022Read More
UEI College
Electrical Technician
Read More
Stagg High School
High School Diploma
Read More