Maria Aviles
Cookeville,TN
Summary
Obtaining a position while demonstrating and exhibiting organizational skills, excellent communication, strong work ethics, integrity, and self motivation. Knowledgeable Certified Medical Assistant with exceptional background over 15+ years handling intensive clinical environments. Known for providing great customer service and collaborating across disciplines.
Overview
19
19
years of professional experience
Work History
Certified Medical Assistant, Clinical Coordinator
Cedar Hill Women's Center
Cedar Hill, TX
01.2012 - Current
- Responsible for clinical and non clinical duties associated with an OB GYN practice
- Providing excellent patient care in compliance with health care regulations
- Transitioned to a remote position in 2015.
- Educated patients about medications, procedures and physician's instructions.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Supervised staff members, organized schedules and delegated tasks.
Certified Medical Assistant PRN
Fast Pace Urgent Care
, TN
10.2023 - Current
- Contributed to office operations by triaging patients by severity of medical complaint.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Administered injections, medications and treatments as directed by the physician.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Certified Medical Assistant-PRN
Ascension Medical Group
Cookeville, TN
12.2022 - 05.2023
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
Cert. Medical Assistant PRN
CRMC ER & Urgent Care
Cookeville, TN
07.2015 - Current
- Performed duties as a triage tech in a faced paced hospital setting and urgent care facility
- Ability to think quickly in an emergency using clinical and non clinical skills and knowledge.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Administered injections, medications and treatments as directed by the physician.
Certified Medical Assistant
Parkland Hospital
Dallas, TX
07.2010 - 04.2012
- Responsible for great patient care with a Physician to MA team
- Fast paced pediatric clinic with high volume of patients, knowledge of vaccine schedule and protocol
- Assisting in physical exams, urgent care, and medical response team
- Occasional floating to other specialties.
Certified Medical Assistant
Trinity Women's Center
Desoto, TX
11.2009 - 07.2010
- Multitasking with patient care in a fast paced OB/GYN practice while working alongside several Physicians and Nurse Practitioners
- Responsible for front and back office duties.
Call Customer Service Rep
Allstate
Irving, TX
08.2009 - 10.2009
- Routing calls to the appropriate department
- Responsible for mail sorting and data entry.
Service and Parts Customer Service Rep
BMW
Plano, TX
07.2007 - 07.2008
- Primary responsibilities of various administrative and clerical duties
- Providing excellent customer service, setting appointments, operating a switchboard, responding to emails, data entry and collecting payment for services.
Call Center Customer Service Rep
McGraw Hill
Desoto, TX
06.2006 - 06.2007
- Order processing, order disputes, and data entry in a call center answering high volume of phone calls.
Receptionist
Iqbal Family Practice
Desoto, TX
08.2005 - 05.2006
- Responsible for all clerical duties, maintain patient charts, Multi Line phone answering, scheduling appointments, verification of insurance, data entry, and customer service.
Education
Certified Medical Assistant - Medical Assisting
PCI Health Training Center
Dallas, TX2009
Diploma - Health Sciences
Duncanville High School
Duncanville, TX01.2006
Some College (No Degree) - Nursing
South College
Nashville, TNSkills
- HIPAA compliance
- Medical terminology
- Inventory and Supply Management
- Vital Sign Monitoring
- Payment collection
- Patient assessments
- Patient documentation
- Medical Records Management
- Patient scheduling
- Specimen Collection and Processing
- Phlebotomy
- In-office Procedure Assistance
- Data entry
- Account Management
- General housekeeping ability
- Professional bedside manner
- Direct patient care
- Certified in Basic Life Support (BLS)
- Customer service
- Human Anatomy and Physiology
- Electrocardiography (EKG)
- Equipment sterilization
- First Aid
- Insurance claims
- Electronic Medical Records
- Insurance verification
- Referral verification
- Billing Support
- Office management
Timeline
Certified Medical Assistant PRN
Fast Pace Urgent Care
10.2023 - Current
Certified Medical Assistant-PRN
Ascension Medical Group
12.2022 - 05.2023
Cert. Medical Assistant PRN
CRMC ER & Urgent Care
07.2015 - Current
Certified Medical Assistant, Clinical Coordinator
Cedar Hill Women's Center
01.2012 - Current
Certified Medical Assistant
Parkland Hospital
07.2010 - 04.2012
Certified Medical Assistant
Trinity Women's Center
11.2009 - 07.2010
Call Customer Service Rep
Allstate
08.2009 - 10.2009
Service and Parts Customer Service Rep
BMW
07.2007 - 07.2008
Call Center Customer Service Rep
McGraw Hill
06.2006 - 06.2007
Receptionist
Iqbal Family Practice
08.2005 - 05.2006
Certified Medical Assistant - Medical Assisting
PCI Health Training Center
Diploma - Health Sciences
Duncanville High School
Some College (No Degree) - Nursing
South College
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