DEVIN MAJOR
UAB Medicine
Birmingham
1
Certification
11
years of professional experience
Detail-oriented Clinical Care Coordinator and Certified Clinical Medical Assistant with over 6 years of experience in case management and coordination of FMLA/ADA, disability, and DME/home health referrals. Improved patient flow and documentation accuracy while supporting diverse medical teams. Holds a Bachelor of Science in Healthcare Administration and Management.
Work History
Certified Medical Assistant/Clinical Care Coordinator
6 Years 3 Months- Coordinate clinical operations for 50+ family and sports medicine providers, managing FMLA/ADA, disability, DME, home health and hospice referrals, and insurer/community agency communications.
- Manage case triage and care coordination in Epic/Cerner, improving documentation accuracy and patient flow while supporting provider schedules and follow-up care.
- Identify and escalate 45+ emergency cases per month, collaborating with providers and emergency services to expedite care.
- Oversee clinic supplies and vendor coordination, train and mentor new medical assistants, and serve as Level 1 Mental Health Advocate to support patient needs.
Team Member
3 Years 11 Months- Maintained clean, organized, and safe work areas to support team efficiency and safety.
- Mastered required tasks promptly to optimize personal and team performance.
- Learned all required tasks quickly to maximize performance.
- Cultivated customer service and product knowledge skills to improve service quality and team effectiveness.
Education
Bachelor of Science - Health Administration
- 3.6 GPA
Skills
Clinical Workflow Management
Patient Advocacy & Coordination
Care transition processing
Referral & Transition of Care Processing
Patient documentation
EMR Systems: Cerner
Specimen processing
HIPAA compliance
Medical terminology
Specimen collection
Patient scheduling
Medication administration
Certification
- Certified Medical Assistant, Jefferson State Community College - January 2020
Timeline
Certified Medical Assistant/Clinical Care Coordinator
UAB Medicine
05.2020 - CurrentRead More
Team Member
Chick-fil-A
01.2016 - 12.2019Read More
Purdue Global University
Bachelor of Science from Health Administration
Read More