Maria Banda
Laredo,TX
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Inter at SCAN
Texas A&M International University
Laredo, TX
01.2026 - Current
- Supporting community outreach and survey participation
- Assisting with data collection, research, and survey development
- Helping analyze finding related to community education and prevention
- Working closely with SCAN's Research Coordinator and staff
Teller Universal II
IBC Bank
Laredo, TX
07.2023 - 01.2026
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Educated customers on banking products and services to enhance their financial literacy.
- Maintained cash drawer integrity by performing regular audits and reconciliations.
- Assisted in resolving customer inquiries and complaints, fostering positive relationships.
- Monitored compliance with bank policies, ensuring adherence to regulatory standards during transactions.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
Crew Member
Burger King
Laredo, TX
08.2022 - 01.2023
- Assisted customers with orders, ensuring accurate and timely service.
- Provided outstanding customer service, addressing inquiries and resolving issues promptly.
- Provided excellent customer service, addressing client concerns promptly and professionally.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained clean and organized checkout area to promote safety and efficiency.
Education
Bachelor of Arts - Psychology
Texas A&M International University
Laredo12 2026
Associate of Science - Psychology
Laredo College
Laredo, TX12 2024
Skills
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Exceptional customer service
- Cash handling and management
- Positive
- Friendly
- Approachable
- Goal-oriented focus
- Listening and comprehension
- Confidentiality and discretion
- Adaptability and flexibility
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Inter at SCAN
Texas A&M International University
01.2026 - Current
Teller Universal II
IBC Bank
07.2023 - 01.2026
Crew Member
Burger King
08.2022 - 01.2023
Associate of Science - Psychology
Laredo College
Bachelor of Arts - Psychology
Texas A&M International University