Maria Barrientos
Edgewood,NM
Summary
With a track record of receiving four academic pins during high school, I consistently demonstrate commitment to excellence in education. Currently attending community college to further knowledge and skills, eager to explore a wide range of subjects. Take pride in independently purchasing a vehicle, showcasing financial responsibility and resourcefulness.
Overview
9
9
years of professional experience
Work History
Bilingual Financial Services Customer Representative
Alorica for Bank of America
06.2023 - 12.2023
- Memorizing the prices and features of each offer
- Confirming customers' language preferences as you assist them
- Addressing queries, complaints, and recommendations furnished by customers
- Redirecting customers to the pertinent department, if needed
Administrative Assistant
Taurus Construction LLC
07.2022 - 06.2023
- Respond to emails, answer phone calls, and relay messages
- Also, creating invoices and billing customers
- Running payroll, creating employee checks, and managing Quickbooks
Sales Associate
Harbor Freight Tools
04.2022 - 09.2022
- Welcome each and every customer that walks into the store
- Help customers find items
- Staying up to date with all tools and their uses
- Running a cash register and handling petty cash
- Suggestive selling memberships and protection plans
- Stocking merchandise and front facing the store
- Janitorial duties at the end of the shift
Financial Representative
LENDING SOLUTIONS, INC
07.2020 - 03.2021
- Assist each and every member/customer with their banking inquiries or issues
- Cross sell products that could improve the members/customers banking experience
- Handle difficult members/customers
- Handle high call volumes
- Solve members/customers issues within a certain time frame
- Remote work from home
Sales Associate/Customer Service
Verizon
12.2018 - 04.2019
- Welcomed each and every customer that walked into the store
- Stayed up to date on current phones, features, and promotions with Verizon
- Used suggestive selling to meet sales quota of the month
- Helped customers with any issues they were experiencing
- Received, stocked, and organized incoming inventory
- Completed cash and credit card transactions
- Also, balanced the cash register every morning at opening and every evening at closing
Office Assistant/Bookkeeper
RCC Energy
03.2017 - 11.2018
- Create and send invoices for different customers
- Pick up and deliver necessary materials for jobs
- Occasionally, help with jobs
- Sort mail and file important documents
Dental Assistant Internship/Receptionist
Comfort Dental
11.2016 - 02.2017
- Greeted patients and provided a welcoming environment
- Assisted four different doctors during dental procedures
- Sterilized dental instruments and machines
- Cleaned and restocked every room with dental supplies
- Gained 3 week experience as a receptionist
- Scanning and filing patients paperwork into the computer and scheduling appointments
Dental Assistant Internship
Serenity Dental Spa
09.2016 - 11.2016
- Greeted patients with a warm hello and a welcoming smile
- Assisted a doctor during dental procedures
- Sterilized and cleaned dental instruments and supplies
- Restocked all rooms with dental supplies
Graphic Designer
Little Sonny's Sign Source
03.2016 - 09.2016
- Greeted customers entering the store, catered to each customers wants and needs
- Organized the stores merchandise by color, style, and texture to create a visually appealing environment
- Routinely cleaned store, to promote a neat and tidy establishment
- Assembled, sized, and cut small and large store signs
Server
Denny's
04.2015 - 07.2015
- Main goal throughout job, was customer satisfaction, for example; assisting customers with food selection, inquiries, order customization
- Providing accurate knowledge of deals, generating excellent customer satisfaction
- Creating Loyal clientele, being very fast paced and detail oriented
- Restocking and labeling fresh foods and table condiments
Education
Ongoing - Accounting and finance
Central New Mexico Community College
Albuquerque, NM11.2024
High school or equivalent - undefined
Moriarty High School
Moriarty, NM05.2015
Skills
- Time Management
- Bilingual
- Customer Care
- Customer Support
- Financial Services
- Banking
- Front Desk
- Accounting
- Bookkeeping
- Detail Oriented
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
Spanish
Native or Bilingual
Timeline
Bilingual Financial Services Customer Representative
Alorica for Bank of America
06.2023 - 12.2023
Administrative Assistant
Taurus Construction LLC
07.2022 - 06.2023
Sales Associate
Harbor Freight Tools
04.2022 - 09.2022
Financial Representative
LENDING SOLUTIONS, INC
07.2020 - 03.2021
Sales Associate/Customer Service
Verizon
12.2018 - 04.2019
Office Assistant/Bookkeeper
RCC Energy
03.2017 - 11.2018
Dental Assistant Internship/Receptionist
Comfort Dental
11.2016 - 02.2017
Dental Assistant Internship
Serenity Dental Spa
09.2016 - 11.2016
Graphic Designer
Little Sonny's Sign Source
03.2016 - 09.2016
Server
Denny's
04.2015 - 07.2015
Ongoing - Accounting and finance
Central New Mexico Community College
High school or equivalent - undefined
Moriarty High School
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