Detail-oriented professional with strong time management and organizational skills. Proven ability to multitask effectively in high-pressure environments while maintaining professionalism and commitment to enhancing community health.
Overview
11
11
years of professional experience
Work History
Customer Financial Services Representative
Answer One
Edinburg, TX
01.2023 - Current
Provided support during high call volume periods, maintaining professionalism under pressure.
Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
Community Care Worker III
Texas Health and Human Services Commission
Mission, TX
06.2015 - Current
I serve Texans processing and certifying requesting Community Attendant Services, Home Delivered Homes and Emergency Response Services.
Contributed to the improvement of community health by conducting regular home visits and assessments.
Education
Bachelor of Science - Social Work
University Of Texas Pan American
Edinburg TX
05-2004
High School Diploma -
Mission High School
Mission, Tx
05-1998
Associate of Science - Associates of Disciplinary Studies
South Texas Community College
McAllen TX
12-2001
Skills
Computer skills
Organization
Documentation
Teamwork
Customer service
Time management
Attention to detail
Multitasking
Organizational skills
Client interviews
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Financial Services Representative
Answer One
01.2023 - Current
Community Care Worker III
Texas Health and Human Services Commission
06.2015 - Current
Bachelor of Science - Social Work
University Of Texas Pan American
High School Diploma -
Mission High School
Associate of Science - Associates of Disciplinary Studies