Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Maria Barrientos

Maria Barrientos

Lake Worth

Summary

Highly-motivated employee and student with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

28
28
years of professional experience

Work History

Scheduler

Texas Health Resources THPG
11.2009 - Current
  • Scheduled and confirmed appointments.
  • Entered information into system to update status reports.
  • Called no shows and cancellations to reschedule.
  • Provided exceptional customer service through effective telephone communication and follow-ups.
  • Answered telephones and directed calls to appropriate staff members.
  • Provided information regarding services and policies.
  • Distributed to team members to support open communication and quality customer service.
  • Qualified customers' interest levels by building trust through conversation and utilizing provided scripts.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Responded to customer issues to provide immediate resolution and improve retention.

Medical Receptionist

Open MRI OF Ft. Worth
01.1997 - 01.2007

Education

Bachelor of Science - Psychology, Social Work

Tarleton State University
Stephenville, TX
12.2021

Skills

  • Proficient patient scheduling
  • Problem-Solving
  • Teamwork and Collaboration
  • Effective Multitasking
  • Call Center experience
  • Medical Terminology

Languages

Spanish

Timeline

Scheduler

Texas Health Resources THPG
11.2009 - Current

Medical Receptionist

Open MRI OF Ft. Worth
01.1997 - 01.2007

Bachelor of Science - Psychology, Social Work

Tarleton State University

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