Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Barros Teixeira

Houston,TX

Summary

Reliable Admitting Officer known for high productivity and efficiency in task completion. Possess specialized skills in patient registration, data accuracy, and healthcare software management. Excel at communication, problem-solving, and time management to ensure smooth admissions processes and positive patient experiences.

Overview

12
12
years of professional experience

Work History

Admitting Officer/Registration

Mass General Brighan
Boston, MA
07.2016 - Current
  • Greeted patients, determined purpose of visit and directed to appropriate staff.
  • Processed incoming patient admissions and provided necessary paperwork to patients and families.
  • Performed data entry tasks related to patient registration such as entering insurance information into the computer system.
  • Processed debit and credit card payments for services rendered and printed receipts detailing services.
  • Collaborated with nurses and other personnel to process patient paperwork and direct to appropriate departments.
  • Answered telephones and directed calls to appropriate medical or adminstrative staff.
  • Provided assistance to family members during their visit by answering questions related to hospital policies and procedures.
  • Ensured compliance with HIPAA regulations by maintaining confidentiality of patient records at all times.

Customer Service/Customer Service Cashier

Stop & Shop
Boston, MA
12.2012 - 07.2016
  • Greeted customers and provided friendly customer service.
  • Answered phone calls to assist customers with questions and orders.
  • Recommended, selected, located, and obtained products to meet customer needs.
  • Operated cash registers to process payments for goods and services.
  • Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy

Education

Medical Assistant - Medical Assistant

Lincoln Technical Institute
Boston, MA
03-2020

Medical Interpreter Certificated - Medical Interpreter

The Power House
526 Main Street, Charlestown, M.A
11-2019

Some College (No Degree) - Social Psychology

Bunker Hill Community College
Charlestown, MA

Skills

  • HIPAA Compliance
  • Insurance Verification
  • Patient Registration
  • Scheduling appointments
  • Emergency room experience
  • Admissions processing
  • Multilingual: English, Spanish, Portuguese, and Cape Verdean Creole
  • Computer application knowledge

Languages

English
Professional
Portuguese
Full Professional
Spanish
Professional
Cape Verdean Creole
Native/ Bilingual

Timeline

Admitting Officer/Registration

Mass General Brighan
07.2016 - Current

Customer Service/Customer Service Cashier

Stop & Shop
12.2012 - 07.2016

Medical Assistant - Medical Assistant

Lincoln Technical Institute

Medical Interpreter Certificated - Medical Interpreter

The Power House

Some College (No Degree) - Social Psychology

Bunker Hill Community College
Maria Barros Teixeira