Summary
Overview
Work History
Education
Skills
LANGUAGES
bilingual
Timeline
Generic

Maria Bautista

Tallahassee

Summary


Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.

Overview

6
6
years of professional experience

Work History

EXTENDED DAY COUNSELOR

HAKWS RISE ELEMENTARY
10.2023 - Current
  • PROVIDES EXCELLENT SERVICE TO CHILDREN, PARENTS, AND SCHOOL ADMINISTERS/TEACHERS
  • CREATE A WELCOMING, CARING, AND PROFESSIONAL ENVIRONMENT FOR ALL CHILDREN, PARENTS, AND STAFF
  • MEET CHILDREN'S PHYSICAL, EMOTIONAL, AND EDUCATIONAL NEEDS
  • MAINTAIN A HEALTHY AND HYGIENIC ENVIRONMENT
  • MAINTAIN A GOOD RELATIONSHIP WITH PARENTS
  • WORK IN A TEAM ENVIRONMENT AND ENCOURAGE OPEN COMMUNICATION
  • Served as a liaison between parents, teachers, administration regarding each individual child''s development within the extended day program.

Case Management Intern

International Rescue Committee, IRC
08.2024 - 12.2024
  • Enhanced client outcomes by conducting thorough assessments and developing comprehensive case plans.
  • Developed strong rapport with clients, fostering trust and open communication throughout the case management process.
  • Provided crisis intervention when necessary, connecting clients to appropriate emergency resources.
  • Supported agency initiatives through participation in special projects or events, demonstrating commitment to the organization''s mission and values.
  • Facilitated successful transitions for clients by providing guidance on available resources and services.
  • Improved client access to community resources by maintaining a current knowledge of available services and programs.

RETAIL SALES ASSOCIATE

Nike inc
06.2023 - 08.2023
  • Deliver the best possible service and attention to all consumers
  • Assist the team in executing all daily retail operations to ensure premium service and smooth store functioning
  • Develop positive relationships with consumers and teammates
  • Be an active member of the store community by attending and supporting store events
  • Model reliability and flexibility by being able to work varied hours and days to meet the needs of the business
  • And receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary

CUSTOMER SERVICE ASSOCIATE

Round One Entertainment
05.2022 - 09.2022
  • Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
  • Followed policies and procedures to meet or exceed established performance requirements.
  • Recommended and initiated product offerings to meet customer changing needs.
  • Addressed inquiries, resolved customer issues and managed customer relations.
  • Educated customers on special pricing opportunities and company offerings.
  • Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
  • Trained new hires on products and services, best practices and protocols to reduce process gaps.

Hostess/ Server

MARIJOE RESTAURANT
06.2019 - 08.2021
  • Prepare restaurant tables with special attention to sanitation and order
  • Attend to customers upon entrance
  • Present restaurant menus and help customers select food/beverages
  • Take and serve orders
  • Answer questions or make recommendations for complementary products
  • Collaborate with other restaurant servers and kitchen/bar staff
  • Issue bills and accept payment

Education

Bachelor of Science - Political Science

Florida Agricultural And Mechanical University
Tallahassee, FL
12-2025

Skills

  • Customer Support
  • Customer Service
  • Efficient and Detail-Oriented
  • Order and Refund Processing
  • Microsoft 365
  • Time management
  • Merchandising
  • Activity planning
  • Problem-solving
  • Attention to detail
  • Organizational skills

LANGUAGES

Spanish, English
Native/ Bilingual

bilingual

native spanish speaker

Timeline

Case Management Intern

International Rescue Committee, IRC
08.2024 - 12.2024

EXTENDED DAY COUNSELOR

HAKWS RISE ELEMENTARY
10.2023 - Current

RETAIL SALES ASSOCIATE

Nike inc
06.2023 - 08.2023

CUSTOMER SERVICE ASSOCIATE

Round One Entertainment
05.2022 - 09.2022

Hostess/ Server

MARIJOE RESTAURANT
06.2019 - 08.2021

Bachelor of Science - Political Science

Florida Agricultural And Mechanical University

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