Maria Belmonte
Dallas,TX
Summary
Dynamic retail leader with 9+ years of progressive experience at Lowe’s, driving operational excellence, team performance, and customer satisfaction. Proven ability to lead large teams, implement effective merchandising strategies, and deliver strong business results. Bilingual in English and Spanish, with a passion for developing talent, optimizing operations, and building lasting customer relationships.
Overview
9
9
years of professional experience
Work History
Merchandising Assistant Store Manager
Lowes Home Improvement
Dallas, Texas
08.2025 - Current
- Direct merchandising strategies and ensure compliance with corporate visual standards to maximize sales.
- Build and maintain relationships with Pro customers, driving growth in contractor and business accounts.
- Partner with store leadership to deliver a superior shopping experience and achieve sales goals.
Assistant Manager of Operations
Lowes Home Improvement
Dallas, TX
04.2023 - 08.2025
- Oversaw daily store operations to ensure accuracy, efficiency, and compliance with company standards.
- Analyzed performance metrics to identify trends, reduce inefficiencies, and improve profitability.
- Supported execution of operational policies, safety initiatives, and company programs.
Department Supervisor
Lowes Home Improvement
Dallas, TX
02.2020 - 04.2023
- Led a high-performing team, mentoring associates to handle complex customer needs and sales challenges.
- Trained staff in product knowledge and customer service, improving customer satisfaction scores.
- Drove department sales growth by identifying solutions and improving service delivery.
Scheduling Staffing Administrator
Lowes Home Improvement
Dallas, TX
11.2019 - 02.2020
- Analyzed current staffing levels against projected future needs in order to ensure adequate coverage at all times.
- Managed full-cycle recruiting, including sourcing, interviewing, offering jobs.
- Coordinated interviews with hiring managers to assess candidate qualifications.
Installed Sales Coordinator
Lowes Home Improvement Warehouse
Dallas, TX
02.2019 - 11.2019
- Scheduled and coordinated installations, ensuring materials, contractors, and customers were aligned.
- Maintained customer satisfaction through proactive communication and issue resolution.
- Managed project documentation and maintained accurate records of installations.
Head Cashier
Lowes Home Improvement
Dallas , TX
08.2017 - 02.2019
- Trained and mentored cashiers to deliver excellent customer service.
- Authorized discounts and special approvals to resolve escalated customer concerns.
- Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
Cashier
Lowes Home Improvement
Dallas, TX
08.2016 - 08.2017
- Trained new team members in cash register operation, stock procedures and customer services.
- Delivered prompt and friendly service, answering customer questions and assisting with purchases.
- Managed returns and exchanges according to store policies and procedures.
Education
Bachelor of Business Administration And Management
University of North Texas At Dallas
Dallas, TX05.2020
Skills
- Strategic Leadership & Team Development
- Store Operations & Process Improvement
- Sales Growth & Customer Engagement
- Visual Merchandising & Pro Business Expansion
- Recruiting, Training & Staff Development
- Performance Metrics & Business Planning
- Bilingual: English & Spanish
Timeline
Merchandising Assistant Store Manager
Lowes Home Improvement
08.2025 - Current
Assistant Manager of Operations
Lowes Home Improvement
04.2023 - 08.2025
Department Supervisor
Lowes Home Improvement
02.2020 - 04.2023
Scheduling Staffing Administrator
Lowes Home Improvement
11.2019 - 02.2020
Installed Sales Coordinator
Lowes Home Improvement Warehouse
02.2019 - 11.2019
Head Cashier
Lowes Home Improvement
08.2017 - 02.2019
Cashier
Lowes Home Improvement
08.2016 - 08.2017
Bachelor of Business Administration And Management
University of North Texas At Dallas