Maria Beltran
Palm Desert,CA
Summary
Compassionate healthcare professional with over three years of hospital experience providing patient support, transportation, and customer service in a fast-paced environment. Experienced in assisting patients with mobility needs, ensuring patient safety, communicating effectively with healthcare teams, and delivering exceptional patient-centered care. CPR and CPT certified with strong interpersonal skills and a commitment to supporting positive patient outcomes.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
AMPM ARCO
Palm Springs, CA
01.2018 - 01.2022
- Supervised daily operations and supported team members in a high volume customer service environment
- Developed strong communication, problem solving, and conflict-resolution skills
- Trained new employees and ensured compliance with company procedures and service standards
Patient Transporter
Eisenhower Medical Center
Rancho Mirage, CA
01.2022 - 01.2024
- Safely transported patients throughout the hospital using wheelchairs, stretchers, and hospital beds
- Assisted patients with mobility and transfers while following safety procedures and hospital protocols
- Observed patient condition during transport and promptly communicated concerns to nursing staff
- Supported patient comfort, dignity, and emotional well-being during interactions
- Collaborated closely with nurses and healthcare teams to ensure timely patient movement and continuity of care
- Maintained infection prevention and safety standards throughout patient transport activities
- Provided excellent patient service while working in a fast-paced hospital environments
Patient Admitting Specialist
Eisenhower Medical Center
01.2024 - 01.2025
- Assisted patients throughout the registration and admissions process with providing compassionate customer service
- Maintained accurate patient records and ensured confidentiality in accordance with HIPAA regulations
- Coordinated with physicians, nurses, and clinical staff to facilitate efficient patient care and department workflow
- Addressed Patient concerns and questions while maintaining professionalism and empathy
- Verified insurance information and updated patient demographic records accurately
Education
High School Diploma - undefined
Desert Valley High School
Brawley, CA01.2022
Skills
- Patient Care Support
- Patient Safety
- Mobility Assistance
- Patient Transportation
- Vital Sign Knowledge
- Infection Control Awareness
- HIPAA Compliance
- Electronic Medical Records
- Patient Communication
- Team Collaboration
- Healthcare Documentation
- Medical Terminology
- Customer Service
- Bilingual English/Spanish
- CPR Certified
- CPT Certified
LANGUAGES
English | Native
Spanish | Native
Timeline
Patient Admitting Specialist
Eisenhower Medical Center
01.2024 - 01.2025
Patient Transporter
Eisenhower Medical Center
01.2022 - 01.2024
Assistant Store Manager
AMPM ARCO
01.2018 - 01.2022
High School Diploma - undefined
Desert Valley High School