Maria Isabel Benitez
Howard Beach
Summary
Dedicated professional with a strong commitment to delivering exceptional service. Highly organized, reliable, and punctual, ensuring tasks are completed efficiently. Proven ability to collaborate effectively within teams and contribute to collective success. Eager to leverage skills and grow within a dynamic organization.
Overview
12
12
years of professional experience
Work History
Coordinator
Truecare Home Health Services Inc (Temp)
Brooklyn
04.2023 - 08.2024
- Conducted initial assessments and evaluations of patients' needs.
- Addressed patient inquiries regarding care plans swiftly, enhancing patient satisfaction and understanding.
- Establish strong relationships with clients and families, building trust through open communication and consistent support.
- Supported administrative tasks such as insurance verification and data entry for accurate record-keeping and billing processes.
- Ensured compliance with state regulations related to healthcare service provision.
Executive Administrative Assistan
St. John’s Episcopal Hospital
Far Rockaway
09.2018 - 07.2022
- Supported Chief Quality Officer by managing administrative tasks.
- Coordinated executive and management calendars, delegating tasks to administrative support team to ensure efficient operational flow.
- Developed meeting agendas, documented minutes, and distributed notes to relevant personnel to enhance communication and follow-up.
- Implemented departmental policies and standards to improve internal processes.
- Processed accounts payable and receivable transactions accurately within set timeframes. Managed daily invoices, reports and proposals.
- Answered incoming telephone calls from internal and external customers promptly and professionally; transferred calls appropriately; responded to inquiries in a timely manner.
Sales Agent Representative /Real Estate Broker Assistant
P.K Realty & Associates
11.2015 - 03.2020
- Delivered exceptional service, enhancing customer satisfaction and loyalty.
- Built strong rapport with customers, fostering trust and a positive business reputation.
- Facilitated seamless transactions by liaising with attorneys, inspectors, appraisers, and other involved parties.
- Supported brokers in closing deals through comprehensive research and meticulous preparation of documentation.
- Guided homebuyers and sellers through process of short sales.
ER Registration Representative
Northshore University Health
Manhasset
10.2012 - 08.2016
- Intake patient's demographic and insurance information data. Expedite urgent registration by prioritizing critical care cases.
- Processed patient payments, ensuring accurate collection of co-payments and deposits.
- Ensured compliance with HIPAA regulations regarding confidentiality of patient information.
- Interacted with patients and families during difficult situations, providing support and maintaining a positive atmosphere.
- Collaborated with laboratory, radiology, and pharmacy departments to verify patient information.
- Managed bookkeeping tasks, preparing and dispatching financial statements and bills promptly.
Education
Associate of Science - Diagnostic Medical Sonography
New York Medical Career Training Center
Garden City02-2025
Certificate - Medical Assistant
New York For Medical And Dental Assistant
Queens, NY08-2007
Skills
- Billing and coding expertise
- Healthcare terminology
- Patient care coordination
- Team collaboration
- MS office
- Customer relationship management
- Time efficiency
- Communication excellence
- Collaborative teamwork
- Professional conduct
- Spanish fluency
Timeline
Coordinator
Truecare Home Health Services Inc (Temp)
04.2023 - 08.2024
Executive Administrative Assistan
St. John’s Episcopal Hospital
09.2018 - 07.2022
Sales Agent Representative /Real Estate Broker Assistant
P.K Realty & Associates
11.2015 - 03.2020
ER Registration Representative
Northshore University Health
10.2012 - 08.2016
Associate of Science - Diagnostic Medical Sonography
New York Medical Career Training Center
Certificate - Medical Assistant
New York For Medical And Dental Assistant