Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Berrios

Chicago,IL

Summary

Hardworking and dependable professional offering several years of clerical experience. Enthusiastic about using knowledge and skills to support operations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Polite and attentive professional offering excellent customer service, organization and time management skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Effectively reduced inefficiencies and storage needs by archiving aging files and eliminating redundancies. Systematic and knowledgeable with strong attention to detail and strong work ethic.

Overview

32
32
years of professional experience

Work History

Clerical Assistant

CPS
Chicago, IL
09.2012 - Current
  • Organized and maintained detailed student files, ensuring data integrity and accessibility.
  • Prioritized daily tasks effectively to meet deadlines consistently.
  • Responded to inquiries from parents seeking information.
  • Greeted incoming parents and visitor's professionally and provided friendly, knowledgeable assistance.
  • Maintained accurate student attendance records.
  • Contributed to a positive work environment by promoting effective communication among staff member.
  • Input data into spreadsheets and databases.
  • Kept office supplies well organized and sufficiently stocked.

Retail Supervisor

Walgreens
Chicago, IL
06.1994 - 10.2011
  • Monitored inventory levels and placed orders to restock shelves.
  • Created weekly work schedules for store personnel.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Established customer service standards and monitored staff compliance.
  • Performed regular price checks to ensure competitive pricing.
  • Resolved customer complaints in a timely manner.
  • Updated POS system with new products and promotional offers.
  • Ensured compliance with safety regulations and company policies.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Updated and maintained store signage and displays.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Education

High School Diploma -

Roberto Clemente High School
Chicago, IL
06.1991

Skills

  • Administrative Support
  • Scanning and copying
  • Telephone Etiquette
  • Prioritizing work
  • Copying documents
  • Maintaining records
  • File organization
  • Time management
  • Mail handling
  • Scheduling
  • Professional and mature

Languages

Spanish
Professional

Timeline

Clerical Assistant

CPS
09.2012 - Current

Retail Supervisor

Walgreens
06.1994 - 10.2011

High School Diploma -

Roberto Clemente High School