Maria Berumen
Oxnard,CA
Summary
Dedicated professional driven to cultivate strong team relationships and lead teachers to become more effective instructors. Multi-talented department lead proficient in team oversight and client engagemnt. Adept at handling multiple areas of operations without losing service quality or team productivity. Bringing several-year record of industry success. Enthusiastic professional eager to eliminate inefficient procedures and optimize processes. Organizes, prioritizes, and delegates tasks to accomplish objectives. extensive background in teaching.
Overview
5
5
years of professional experience
Work History
Department Lead
Hobby Lobby
Oxnard, California
06.2019 - 07.2024
- During the five years working for this company, my role as a department lead was to maintain my department clean and organized, order and process merchandise, work on new relays, and finally, have knowledge and excellent customer service.
- Coordinated with other departments to ensure efficient workflow across the organization.
- Provided training and guidance to new employees on policies and procedures.
- Provided leadership, motivation, direction and support to team members in order to achieve individual success as well as team goals.
- Managed inventory levels by placing orders when necessary and monitoring stock levels throughout the year not olny withing my designated department, but also where others needed help.
- Identified needs of customers promptly and efficiently.
- Throughout this time, I was able to become the backup bookkeeper as well as the backup customer service manager. Not only do I have experience on the sales floor, but also managing the money, the registers, and dealing directly with customers.
Education
Pasifica High School
Oxnard, CA06-2017
Skills
- Strategic Planning
- Reporting
- Task Delegation
- Prioritization skills
- Team Development
- Documentation
- Organizational abilities
- Equipment Maintenance
- Team Building and Leadership
- Problem-Solving
- Customer Service
- Cash Register Operation
- Cash Handling
- Customer Assistance
- Drawer balancing
- Order Taking
Languages
Spanish
Professional
Timeline
Department Lead
Hobby Lobby
06.2019 - 07.2024
Pasifica High School
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