Summary
Work History
Education
Skills
Languages
Timeline
Generic

Maria Bogdan

Ivey,GA

Summary

With a proven track record at Kempinski Hotel, I excel in sales pipeline management and exceptional customer service, enhancing customer satisfaction significantly. My experience spans from hands-on serving to strategic operations management, showcasing my multi-tasking strength and positive, professional demeanor. I'm adept at driving sales and service excellence across the hospitality sector.

Work History

Server

Kempinski Hotel
Budapest
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Provided excellent customer service to ensure satisfaction.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.

Server

Intercontinental Hotel
Budapest
  • Provided excellent customer service to ensure satisfaction.
  • Trained new employees to perform duties.

  • Maintained records of transactions made during shift as required by law or company policy.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Server

Marriot Hotel
Budapest

Server

Ramada Plaza Hotel & Oasis Convention Center
Budapest

Manager of Operations

Buvetta Restaurant
St.Roll, Switzerland

Manager

Cretti
Bergamo, Italy
  • Enhanced customer satisfaction through the development of a customer service excellence program.

Elderly Caretaker

Angel Divine
Macon, Georgia
  • Kept detailed records of client progress and daily activities.
  • Assisted in developing individualized plans of care to meet the needs of each client.

Education

High School Diploma -

Academic High School
Boca Raton, FL

Skills

  • Sales pipeline management
  • Multi-tasking strength
  • Product guidance
  • Stocking and receiving
  • Sales trends
  • Retail loss prevention
  • Display setup
  • Cleaning techniques
  • Excellent communication skills
  • Sales development
  • Time management
  • Client service
  • Positive and professional
  • Sales strategies
  • Product sales
  • Sales expertise
  • Friendly and outgoing
  • Exceptional customer service

Languages

Italian
Full Professional
French
Limited
Hungarian
Professional

Timeline

Server

Kempinski Hotel

Server

Intercontinental Hotel

Server

Marriot Hotel

Server

Ramada Plaza Hotel & Oasis Convention Center

Manager of Operations

Buvetta Restaurant

Manager

Cretti

Elderly Caretaker

Angel Divine

High School Diploma -

Academic High School

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Maria Bogdan