Maria Bohorquez
Kissimmee,FL
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
2
2
years of professional experience
Work History
Second Assistant Manager
Yankee Candle Co.
06.2022 - Current
- Joined the company as a Sales Associate, consistently providing personalized customer service and exceeding sales targets.
- Collaborated effectively with team members to contribute to the success of the sales department.
- Recognized multiple times as District Employee of the Month for outstanding performance.
- Promoted to Second Assistant Manager in recognition of exceptional contributions.
- Managed day-to-day store operations and implemented strategies to enhance departmental efficiency.
- Continued to deliver personalized customer service in the elevated role.
- Assisted in achieving sales targets through effective upselling techniques and product knowledge.
- Demonstrated consistent commitment to excellence, both individually and as part of a team.
- Successfully adapted to new challenges and contributed meaningfully to organizational success.
My career progression from Sales Associate to Second Assistant Manager reflects my ability to provide exceptional customer service and showcases my dedication to achieving and exceeding goals.
Sales Associate
Five Below
11.2021 - 12.2022
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to build rapport and loyalty.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Arts - General Psychology
Valencia College
Orlando, FL08.2024
Skills
- Bilingual
- Retail Operations
- Goal Setting
- Customer Relationship Management
- Team Leadership
- Customer rapport
Timeline
Second Assistant Manager
Yankee Candle Co.
06.2022 - Current
Sales Associate
Five Below
11.2021 - 12.2022
Associate of Arts - General Psychology
Valencia College