Maria Borgen
Doral
Summary
Office management professional with a proven track record excelling in team supervision, purchasing and inventory control. Adept at fostering organization, communication and enhancing productivity. Hardworking and dependable with bilingual skills, business management and jewelry expertise ready to tackle new challenges and drive operational success.
Overview
16
16
years of professional experience
Work History
Office Manager
Edgewater Jewelry Group
05.2015 - Current
- Create hands-on training program for newly hired employees to acclimate individuals to company policies and procedures and corresponding job duties.
- Maintain discretion of sensitive information, as well as confidentiality of company documents and personnel records.
- Contribute to team productivity by delegating tasks accordingly and overseeing daily workflow.
- Serve as a liaison between upper management and staff members by promoting open channels of communication to address concerns promptly and effectively.
- Improve inventory accuracy by conducting audits and implementing monthly and yearly cycle counts.
- Analyze market trends to inform and encourage stakeholders of new business opportunities.
- Collaborate with internal departments to better understand and forecast customer demands.
- Conduct regular inventory assessments to monitor stock levels.
- Achieve cost savings by identifying opportunities for consolidation and bulk purchasing.
- Compute and create purchase orders to prevent stock shortages, verify purchase requisitions and expedite customer orders.
- Ensure timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
- Evaluate vendor performance and product quality to maintain company standards.
- Scope new product while generating descriptions and help determine an appropriate retail price.
- Provide staff with new product information to print and place tags accordingly.
- Participate in trade shows to maintain a strong professional network while generating new leads.
- Develop procurement strategies that align with organizational goals and budget constraints.
Inventory and Sales Specialist
ASAP Car Recycling
01.2013 - 04.2015
- Supported retail distributors, dealers and customers through in-person and telephone service support.
- Managed inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Conducted research and product verification based on customer needs, specifications and applicable regulations.
- De-escalated customer complaints by facilitating negotiations, resolving the problem and reaching mutual conclusions.
Paraprofessional and Lead Interventionist
Mater Academy Of International Studies
08.2009 - 12.2012
- Assisted teachers with classroom management by reinforcing an engaging and respectful educational environment.
- Tailored lesson plans to strengthen student literacy during small group interventions.
- Provided and ensured timely reporting of student progress reports to relevant stakeholders.
- Participated in professional development opportunities to remain current on best practices within education.
Education
Bachelor of Science - Education
Miami Dade College
Miami, FLAssociate of Arts - Psychology
Miami Dade College
Miami, FL05.2009
High School Diploma -
William H. Turner Technical Arts High School
Miami, FL05.2006
Skills
- Office Administration
- GIA Jewelry Essentials
- Bookkeeping
- Project Management
- Account Reconciliation
- Customer Service
- Team Training and Supervision
- Inventory Control
- Human Resources
- Policy Development
- Fluent in English and Spanish
- Computer Skills: MS Office and QuickBooks
Timeline
Office Manager
Edgewater Jewelry Group
05.2015 - Current
Inventory and Sales Specialist
ASAP Car Recycling
01.2013 - 04.2015
Paraprofessional and Lead Interventionist
Mater Academy Of International Studies
08.2009 - 12.2012
Bachelor of Science - Education
Miami Dade College
Associate of Arts - Psychology
Miami Dade College
High School Diploma -
William H. Turner Technical Arts High School