Maria Botello
Dallas,TX
Summary
Reliable Door Person bringing relevant experience in customer service and security. Possess strengths in communication, problem-solving, and multitasking. Demonstrated ability to create welcoming environments while maintaining professionalism. Proven track record for maintaining high standards of cleanliness, promptness, and organization at past workplaces.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
Work History
Front Door Person
Baby Os
Dallas, Texas
04.2014 - Current
- Charge all costumers entry fee
- Responsible for all money flow throughout the night
- Welcomed guests with a friendly demeanor and ensured smooth entry.
- Monitored guest arrivals and departures to maintain a secure environment.
- Coordinated with staff to manage guest flow during peak hours efficiently.
- Communicated effectively with security personnel to ensure safety protocols were followed.
- Answered incoming calls from guests and assisted them with questions or requests.
CNA
Elgin nursing and rehabilitation
Elgin, Texas
02.2007 - 08.2012
- Provided compassionate care and support to residents in daily activities
- Maintained cleanliness and organization of resident living areas and equipment.
- Communicated effectively with residents, families, and healthcare team members.
- Assisted with mobility and personal hygiene tasks to enhance resident comfort.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Used mobility devices to transport patients.
- Observed and reported unusual symptoms and changes to charge nurse.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Distributed drinking water and nourishment to residents.
Education
Some College (No Degree) -
Ennis High School
Ennis, TX 08.2001 - 07.2005
Skills
- Guest management
- Entry monitoring
- Security coordination
- Cash handling
- Customer service
- Communication skills
- Time management
- Attention to detail
- Stress tolerance
- Team player mentality
- Cash handling experience
- Reliability and punctuality
- Patience and composure
- Analytical thinking
- Self-discipline
- Active listening
Languages
English
Professional
Spanish
Professional
Affiliations
- Animal rescue
- Reading
- Painting
- Drawing
- Gardening
- Some sewing
- Crafting
- Promoting
- Sales
References
References available upon request.
Mia
Rescue animals, something that’s extremely important to me.
Feel local cats, specifically the ones by my job
Timeline
Front Door Person
Baby Os
04.2014 - Current
CNA
Elgin nursing and rehabilitation
02.2007 - 08.2012
Some College (No Degree) -
Ennis High School
08.2001 - 07.2005