Maria Braun
Middletown,OH
Summary
Detail-focused professional known for high productivity and efficient task completion. Exhibiting adaptability in dynamic environments while being dedicated to delivering exceptional care and support to customers and colleagues alike. Possessing strong communication, teamwork, and interpersonal skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Optometric Technician
Miami Valley Vision Consultants
Dayton, Ohio
11.2016 - 05.2025
- Receptionist duties, such as scheduling visits, answering phone calls, and/or sending reminder notices for upcoming appointments.
- Greeted customers upon arrival in a professional manner while providing excellent customer service.
- Ensured that all medical equipment was clean and functioning properly before use.
- Conducted vision screenings using automated refraction technology.
- Checked patient records for accuracy and updated them when necessary.
- Filed paperwork in accordance with HIPAA regulations and office protocols.
- Respected and ensured patient privacy from start to finish of each appointment.
Cosmetologist
Varied
Varied, Ohio
06.2015 - 09.2020
- Assistant manager duties, such as records of retail sales, opening and closing salon, reviewing employee performance.
- Performed haircuts, washing, and styling.
- Assisted customers in selecting appropriate retail products for their hair type and desired results.
- Ensured proper sanitation practices were followed at all times.
- Engaged with customers by providing friendly conversation and listening attentively to their needs.
- Developed a loyal client base through excellent customer service.
- I attended continuing education classes and kept up with renewal requirements bi-yearly.
Education
High School Diploma -
Butler Technologies D. Russell Lee
Hamilton, OH05-2015
Skills
- Customer service
- HIPAA compliance
- Patient record keeping
- Vision screening
- Team collaboration/management
- Attention to detail
- Effective communication
- Interpersonal skills
- Insurance billing
- Inventory and sales management
Accomplishments
- National Honor Society
- Employee of the month (MVVC)
- Promoted to assistant manager within Great Clips salons.
Certification
- Cosmetology license
- CPR/AED certified
- Ohio Notary Public
Affiliations
- Serving/volunteering at church.
- Family activities like hiking, bike riding and playing card games.
Timeline
Optometric Technician
Miami Valley Vision Consultants
11.2016 - 05.2025
Cosmetologist
Varied
06.2015 - 09.2020
High School Diploma -
Butler Technologies D. Russell Lee
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