Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Brihy Monteiro De Oliveira

Key Biscayne,FL

Summary

Dynamic professional with a proven track record in office administration and customer service, notably at Alliance Jiu-jitsu. Excelled in enhancing business processes and client satisfaction through effective communication and organizational skills. Demonstrated expertise in verbal and written communication, alongside a significant improvement in student coding abilities at Minds of Tomorrow, showcasing a blend of hard and soft skills.

Overview

2
2
years of professional experience

Work History

Secretary

Alliance Jiu-jitsu
05.2024 - 08.2024
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Entered data into system and updated customer contacts with information to keep records current.

Cashier

Panera Bread
12.2022 - 05.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Coding Instructor

Minds of Tomorrow
06.2022 - 08.2022
  • Secured guest speakers from the tech industry to provide students with insights into potential career paths within the field of coding.
  • Partnered with local businesses to secure internships for top-performing students, enhancing their practical experience and employability prospects.
  • Promoted a collaborative classroom environment by incorporating group projects and peer reviews into coursework.
  • Mentored struggling students through one-on-one sessions, resulting in marked improvement in their coding abilities.

Education

Bachelor of Arts - Psychology

Florida International University
Miami, FL
05-2028

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization

Languages

Portuguese
Native or Bilingual
Spanish
Limited Working

Timeline

Secretary

Alliance Jiu-jitsu
05.2024 - 08.2024

Cashier

Panera Bread
12.2022 - 05.2024

Coding Instructor

Minds of Tomorrow
06.2022 - 08.2022

Bachelor of Arts - Psychology

Florida International University

Similar Profiles

CREATE PROFILE
Maria Brihy Monteiro De Oliveira