Maria Brookins
Hamilton,OH
Summary
Empathetic and patient-service focused Medical Assistant and Phlebotomist with 11 years of experience in delivering medical care to patients in clinics and doctors' offices. Accountable for supportive and restorative care under clinical supervision. Efficiency-oriented professional with expertise in clinical and clerical functions.
Overview
15
15
years of professional experience
Work History
Lead Medical Assistant
Scheidler Medical Preferred
Hamilton, OH
07.2025 - Current
- Supervised daily operations of medical assistant team to ensure efficient workflow.
- Coordinated patient appointments and managed scheduling for optimal office efficiency.
- Assisted healthcare providers with patient examinations and procedures as needed.
- Trained new staff on office protocols and best practices for patient care.
Phlebotomist
LabCorp
Hamilton, OH
08.2022 - 07.2025
- Performed venipuncture and other blood collection procedures according to established standards.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Maintained a clean, safe, and organized work environment.
- Educated patients on proper blood draw techniques.
- Processed samples accurately and efficiently.
- Followed all safety protocols when handling hazardous materials.
- Monitored inventory levels of supplies used in phlebotomy services.
- Documented patient information into electronic medical records system.
- Prepared specimens for transport to external laboratories.
- Provided excellent customer service while interacting with patients.
Phlebotomist
PathGroup
Hamilton, OH
10.2021 - 08.2022
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Verified collection orders and communicated discrepancies to nurses.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
Medical Assistant/Phlebotomist
Mercy Health Hospital
West Chester, OH
07.2020 - 09.2021
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Recorded vital signs and medical history for patients each shift.
Medical Assistant
TriHealth
Hamilton, OH
05.2017 - 11.2019
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Performed preliminary physical tests to accurately record results in patient history summary.
Medical Assistant/Phlebotomist
J.B Winters, DO, LLC
Hamilton, OH
07.2012 - 02.2017
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Educated patients about medications, procedures and physician's instructions.
- Scheduled appointments for patients via phone and in person.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Lab Assistant/Phlebotomist
Mercy Health Hospital
Fairfield, OH
04.2011 - 07.2012
- Collected, labeled and stored lab samples according to laboratory specifications.
- Sanitized workstations and instruments to avoid cross-contamination.
- Recorded and reported test results accurately according to established procedures.
- Handled administrative tasks for laboratory staff and overall operations.
Education
Some College (No Degree) - Medical Assisting
Lincoln College of Technology - Dayton
Cincinnati, OHSkills
- Therapeutic Phlebotomy
- Sanitation and Sterilization
- Proper Storage Procedures
- Sharps Disposal
Timeline
Lead Medical Assistant
Scheidler Medical Preferred
07.2025 - Current
Phlebotomist
LabCorp
08.2022 - 07.2025
Phlebotomist
PathGroup
10.2021 - 08.2022
Medical Assistant/Phlebotomist
Mercy Health Hospital
07.2020 - 09.2021
Medical Assistant
TriHealth
05.2017 - 11.2019
Medical Assistant/Phlebotomist
J.B Winters, DO, LLC
07.2012 - 02.2017
Lab Assistant/Phlebotomist
Mercy Health Hospital
04.2011 - 07.2012
Some College (No Degree) - Medical Assisting
Lincoln College of Technology - Dayton