Maria Calderon

• Provided individual and small group instruction to students with disabilities in the areas of reading, math, and writing.
• Monitored student progress and provided feedback to teachers regarding student achievement.
• Attended training sessions on best practices for working with students with behavioral problems.
• Developed positive relationships with students, parents, colleagues, administrators, and community partners.
• Implemented behavior management strategies designed by the teacher or behavioral specialist.
• Assisted teachers in providing accommodations for students who need additional support.

• Developed lesson plans and activities to engage children in learning.
• Created a positive, nurturing environment for young students.
• Implemented behavior management strategies to encourage appropriate behaviors in the classroom setting.
• Communicated regularly with parents regarding their child's progress or behavioral issues.
• Adapted teaching methods based on individual student needs.

• Pleasantly welcomed visitors, answered phone calls/emails and directed callers or information to appropriate staff member.
• Assisted with data entry related to student records and company documents.
• Sorted/processed/scanned and emailed student documents and essential data.
• Provided staff and office management support while building cooperative working relationships.
• Inventoried and ordered supplies for office. While also keeping monthly records for inventory expenses.
• Maintained accurate department and student records.
• Processed student attendance for accuracy which was needed for billing.
• Directed student communication to appropriate department personnel.
• Checked daily online covid status for each student/staff.
• Researched student learning activities for staff.
• Made daily copies, laminated and stapled forms for teaching staff.
• Performed any additional duties that came up on a daily bases.
• Kept office equipment functional and supplies well-stocked to promote efficient operations.
• Sorted and distributed incoming mail and emails and for office distribution.

• Answered multi-line telephone system and routed calls to appropriate personnel.
• Supported office clerical functions using word processing, office software, email and office machines.
• Greeted visitors/patients/vendors.
• Invoiced daily transactions for work cases.
• Performed monthly client billing.
• Oversaw office inventory by restocking supplies and submitting purchase orders.
• Received and distributed incoming mail, messages and packages to appropriate individuals.
• Communicated with courier for incoming and outgoing cases.
• Operated photocopiers and scanners, facsimile machines and personal computers.
• Copied, sorted and filed records of office activities and business transactions.
• Performed data entry and recordkeeping tasks.
• Paid daily and monthly bills
• Ran company errands.
• This was a part time position, 15 hour work week based partially in office, mostly remote.

Had the opportunity to stay at home with my son. During that time, I volunteered three days a week at my son's school from 2016 to 2022. I was also very active with the PTA, assisting with the week-to-week operations, working efficiently and productively with all PTA team members, and coaching a couple of sports activities.

• Left due to pregnancy
• Maintained patient records, scheduled appointments, and handled billing inquiries.
• Ensured accurate data entry of patient information into the office management system.
• Managed all front desk operations, including phone calls and customer service inquiries.
• Provided guidance to staff on insurance coverage and payment options for patients.
• Developed procedures for tracking patient records and updating treatment plans as needed.
• Assisted in training new employees on office policies and procedures related to dental services.
• Implemented strategies to improve efficiency in the day-to-day operations of the office.
• Conducted regular audits of patient accounts to ensure accuracy and compliance with regulations.
• Performed financial analysis to identify areas of cost savings or revenue enhancement opportunities.

• Managed all front desk operations, including phone calls and customer service inquiries.
• Maintained patient records, scheduled appointments, and handled billing inquiries.
• Resolved customer complaints in a timely manner by investigating issues thoroughly.
• Interfaced with customers via email or telephone as required for problem resolution or account maintenance.
• Ensured accurate data entry of patient information into the office management system.
• Provided guidance to staff on insurance coverage and payment options for patients.