Maria Camano-Gonzalez
Fitchburg,MA
Summary
Results-driven DOT Courier and Customer Service Representative with a strong record in timely deliveries and customer satisfaction. Expertise in effective communication, route planning, and problem-solving enhances operational efficiency. Committed to accuracy and confidentiality while building positive relationships and improving team performance.
Overview
9
9
years of professional experience
2016
2016
years of post-secondary education
1
1
Certification
Work History
DOT Courier
Amazon DSP
Revere, Massachusetts
09.2023 - Current
- Executed daily tasks with accuracy and efficiency, ensuring smooth operations.
- Collaborated with diverse coworkers to achieve shared goals and resolve product and service-related issues.
- Proposed innovative ideas and solutions that improved team collaboration and effectiveness.
Driver
Uber And Lyft
Boston, Massachusetts
02.2020 - Current
- Navigated city routes to achieve timely passenger pickups.
- Communicated with passengers to enhance their riding experience.
- Conducted regular inspections and maintenance to uphold vehicle cleanliness and functionality.
Customer Service Cashier
Market Basket
Chelsea, Massachusetts
02.2020 - 09.2023
- Delivered exceptional customer service by addressing inquiries and resolving issues to enhance customer satisfaction.
- Oversaw cash register operations, ensuring accurate handling of cash, credit, and gift card transactions to maintain financial integrity.
- Processed customer transactions accurately and efficiently at busy checkout lanes.
Day Porter
Red Coats Inc.
Fort Lauderdale, Florida
04.2017 - 01.2020
- Inspected restrooms and replenished supplies to enhance guest satisfaction.
- Maintained cleanliness of public areas and facilities to ensure a welcoming environment.
- Operated floor cleaning machines to ensure polished surfaces and clean carpets.
Education
South Broward High School
Hollywood , FLSkills
- Route navigation
- Vehicle inspection
- Inventory management
- Package handling
- Safety compliance
- Team collaboration
- Effective communication
- Cash handling
- Warehouse operations
- Customer service
- Written communication
- Verbal and written communication
Languages
English
Professional
Spanish
Native/ Bilingual
Certification
- DOT Certification
References
References available upon request.
Timeline
DOT Courier
Amazon DSP
09.2023 - Current
Driver
Uber And Lyft
02.2020 - Current
Customer Service Cashier
Market Basket
02.2020 - 09.2023
Day Porter
Red Coats Inc.
04.2017 - 01.2020
South Broward High School