Maria Canada
Watauga
Summary
Organized and dependable professional with experience supporting events, volunteer operations, and student supervision. Skilled in communication, teamwork, and time management, with a strong focus on safe, smooth, community-centered service.
Overview
1
1
Language
11
11
years of professional experience
Work History
Volunteer
Grace E Hardeman
Watauga, Texas
09.2022 - 09.2026
- Organized volunteer events at local community centers to engage participants. and supported daily service operations.
- Helped set up events by arranging seating and preparing materials., guest assistance, and cleanup tasks.
- Communicated needs clearly with staff, volunteers, and community members.
- Assisted with event setup, guest assistance, and cleanup tasks.
- Adapted quickly to changing priorities and assigned responsibilities.
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Lunch Monitor
Grace E Hardeman
Watauga, Texas
03.2026 - 05.2026
- Monitored students during lunch period to maintain safe, orderly cafeteria environment.
- Assisted students with seating, meal routines, and transitions to support smooth lunch operations.
- Enforced cafeteria rules consistently to reduce disruptions and encourage respectful behavior.
- Responded calmly to student conflicts and redirected behavior using clear instructions.
- Observed student activity closely to identify safety concerns and provide timely support.
- Facilitated timely clean-up after each lunch period, preparing the space for subsequent groups of students to enjoy their meals comfortably.
PTA Hospitality Chair Volunteer
Grace E Hardeman
Watauga, Texas
06.2025 - 05.2026
- Strengthened board engagement through clear communication and follow-up on action items.
- Fostered collaboration across departments to streamline project implementation and enhance outcomes.
- Oversaw revision of organization's bylaws to reflect current objectives and challenges.
- Negotiated with vendors to secure cost-effective services for organizational events, saving resources.
- Advanced organization's mission by facilitating partnerships with local businesses and community leaders.
Debit Collector
United Auto Credit
Fort Worth, TX
08.2015 - 05.2018
- Reviewed account status and prioritized collection workflow for past-due auto loan portfolios.
- Negotiated repayment arrangements with delinquent borrowers while maintaining FDCPA-compliant communication.
- Resolved billing disputes and payment concerns through clear, professional borrower outreach.
- Documented call outcomes, promises to pay, and account updates in servicing systems.
- Coordinated repossession readiness and recovery follow-up for secured accounts.
- Applied skip-tracing methods to locate hard-to-reach customers and support collection efforts.
- Trained new collectors on call procedures, compliance standards, and account handling practices.
- Collected on delinquent accounts to reduce overdue balances.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Developed strong relationships with customers to foster timely payments and account resolution.
- Utilized various skip tracing tools effectively to locate hard-to-find debtors, increasing opportunities for successful collections.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Maintained high volume of calls and met demands of a busy and productive group.
Education
High School Diploma -
Haltom High School
Haltom City, TX05.2015
Skills
- Community service
- Organized and efficient
- Time management
- Problem-solving
- Volunteer coordination
- Relationship building
- Positive attitude
- Computer skills
Languages
Spanish
Native or Bilingual
Timeline
Lunch Monitor
Grace E Hardeman
03.2026 - 05.2026
PTA Hospitality Chair Volunteer
Grace E Hardeman
06.2025 - 05.2026
Volunteer
Grace E Hardeman
09.2022 - 09.2026
Debit Collector
United Auto Credit
08.2015 - 05.2018
High School Diploma -
Haltom High School