Maria Cantu
Fallbrook,CA
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Tri-City Medical Center
03.2021 - Current
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs, reporting changes to nursing staff promptly.
- Maintained cleanliness and organization of patient rooms and common areas.
- Supported healthcare team in delivering quality patient care and services.
Retail Supervisor
Marine Corps Community Services
03.2014 - 07.2020
- Developed promotional displays to enhance product visibility and drive sales initiatives.
- Maintained compliance with safety standards and company policies during all operational activities.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Proficient in Excellent customer service skills.
- Skilled problem solver.
- Strengthened new and existing customer relationships through extensive communication.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Maintained inventory of products and organized displays of the store.
- Determined customer needs by asking relevant questions and listening actively to the responses.
- Ensured superior customer experience by addressingcustomer concerns, demonstrating empathy andresolving problems on the spot.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
- Kept merchandise fresh by monitoring use of proper stock rotation procedures and setting up promotions to move out aging products.
Certified Nursing Assistant
La Fuente Post Acute
10.2018 - 02.2020
- Assisted in transferring patients safely, using proper techniques to prevent injury.
- Documented patient records accurately to ensure continuity of care.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Education
Healthcare Assistant Diploma - Healthcare Assistant
Brightwood College
Vista, CA04.2017
High School Diploma -
Fallbrook High School
Fallbrook, CA06.2010
Skills
- HIPAA compliance
- Reliable team player
- Basic life support
- Safety precautions
- Store organization
- Inventory control
- Staff training and development
- Store operations
- Cash handling
- Merchandise promotion and display
- Computer proficiency
- Flexible work schedule
Certification
Certified Nurse Assistant
CPR certified through American Heart Association
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Certified Nursing Assistant
Tri-City Medical Center
03.2021 - Current
Certified Nursing Assistant
La Fuente Post Acute
10.2018 - 02.2020
Retail Supervisor
Marine Corps Community Services
03.2014 - 07.2020
Healthcare Assistant Diploma - Healthcare Assistant
Brightwood College
High School Diploma -
Fallbrook High School