Maria Castillo
Brawley,CA
Summary
To obtain a position where my skills and experience can be utilized towards establishing a productive work relationship.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Merchandise/Flow/Front End Associate
TJX HomeGoods
10.2023 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management, ensuring product availability and accurate stock levels.
- Maintained cleanliness and organization of sales floor, enhancing customer shopping experience.
- Collaborated with team members to optimize store layout, driving increased foot traffic.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Gathered shopping baskets and carts and relocated to designated areas.
Office Assistant III
Imperial County Public Health Department
03.2020 - Current
- Operate various software and information system; Children’s Medical Services (CMS), Medical Eligibility Data System (MEDS).
- Financial record-keeping techniques.
- Assist clients with concerns and questions regarding case and letters received.
- Maintain records and prepare reports.
- Assist nurse case manager and Regional Office by uploading documents and questions regarding a case.
- Print out authorized referrals.
- Log referrals that come in via mail and fax.
- Review all eligibility regarding residential and financial needs to every active case under my alpha M-Z.
- Communicate with many providers that are paneled through our state program.
Health Service Assistant
Imperial County Public Health Department
04.2008 - 03.2020
- Operate computer and various software and information systems; Public Health Information Management System (PHIMS), Electronic Disease Notification (EDN), California Immunization Registry (CAIR).
- Generate reports and develop spreadsheets for end of the month billing.
- Maintain inventory records as assigned.
- Assist and substitute for others as needed.
- Operate all office equipment.
- Provide information and assistance to callers, take messages, or transfer calls as needed.
- Assist nurses with completion of vitals and assessments.
- Register patients in PHIMS, enter data into electronic medical record, upload documents as needed.
- Assist with completion of spreadsheets needed for billing, inventory, and chart completion.
- Excellent customer service skills.
- Ability to work as a team as well as independently.
Medical Assistant
Clinicas de Salud del Pueblo
01.2004 - 04.2008
- Interviewed clients. Assisted in translation and procedures.
- Took vitals on infants, adolescents and adults. Preformed eye, vision and hearing exams on adults and children.
- Administered vaccines and medications. Checked glucose. Cross trained in OB/GYN, Pediatrics and Adult Medicine.
- Obtained authorization from private insurances when needed for procedures and/or appointments with specialists.
Education
General Education -
Imperial Valley College
Imperial, CA01.2017
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- File organization
- Dedicated team player
- Prioritizing work
- Patient charting
- Clerical support
Certification
- CPR certified, since 2002
- Completion of phlebotomy course, Cal Regional
- State certified as a Phlebotomist
Languages
English
Spanish
Timeline
Merchandise/Flow/Front End Associate
TJX HomeGoods
10.2023 - Current
Office Assistant III
Imperial County Public Health Department
03.2020 - Current
Health Service Assistant
Imperial County Public Health Department
04.2008 - 03.2020
Medical Assistant
Clinicas de Salud del Pueblo
01.2004 - 04.2008
General Education -
Imperial Valley College
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