Maria Cavalcante

*Work Order Management: Responsible for coordinating the company's work orders. Direct costumer support to understand and document household issues. Contacting technicians to schedule and complete services as quickly as possible. Ensuring efficient communication between costumers and the technical team for swift and effective issue resolution.

*Scope of Work (SOW) Development: Conduct detailed property assessment needs. Prepare compressive scope of work documents for homeowners. Ensure recommendations align with quality standards and client budget.

* Project Coordination & Scheduling: Develop and maintain detailed project schedules for renovation and remodeling projects. Coordinate with contractors, subcontractors, and internal teams to ensure smooth projects flow.

* Permit process & Compliance: Ensure all necessary permits are obtained and compliant with local regulations before work begins. Coordinate with municipal agencies to handle zoning and building codes, ensuring that all requirements permits are in place.

*City inspections & Regulatory Coordination: Schedule and manage city inspections, ensuring that all work meets regulatory standards and safe code.

• Supported attorneys during negotiations resulting in favorable outcomes for clients by providing essential documentation and notes.
• Facilitated the discovery process by managing document production requests and maintaining up-to-date records of all exchanged materials.
• Maintained attorney calendars for efficient time management, coordinating appointments, hearings, depositions, and other critical events.
• Created and printed legal documents for attorneys to review.

• Assisted customers with locating desired items, resulting in improved shopping experiences.
• Assisted in training new employees on proper procedures for shelf stocking, cashier operations, and general store policies.
• Operated cash register to accurately process and record customer payments.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.