Maria Cornelio
Costco
Yakima,WA
1
Language
9
years of professional experience
Detail-oriented Patient Coordinator with a proven ability to manage patient interactions and streamline scheduling processes, ensuring a positive dental office experience. Committed to enhancing communication between patients and dental professionals.
Work History
Patient Coordinator
9 Months- Coordinated communication between patients and dental professionals, ensuring clarity in treatment options and procedures.
- Managed patient scheduling and appointments to optimize clinic workflow and enhance patient experience.
- Developed and maintained patient records using dental management software, ensuring accuracy and compliance with regulations.
- Demonstrated commitment to professional development by engaging in ongoing education and training. and committed to continual improvement.
Morning Stocker
1 Year 10 Months- Assisted customers with finding products, providing them with a positive shopping experience.
- Maintained a well-stocked and organized cashier area for optimal productivity.
- Welcomed customers and helped determine their needs.
- Performed inventory control, such as counting, and stocking merchandise.
Receptionist Administrator
2 Years 9 Months- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Receptionist Administrator
1 Year 2 Months- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Improved client satisfaction with timely and accurate information provision.
- Enhanced front office efficiency by streamlining appointment scheduling processes.
- Managed multi-line phone system, ensuring prompt and courteous service to callers.
Medical Records Clerk
3 Years 6 Months- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records' requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
Education
High School Diploma
Skills
Patient record management
Patient communication
Organizational skills
Time management
Treatment planning
Greeting Patients
Positive and professional
Insurance verification
Languages
Spanish
Timeline
Patient Coordinator
Cowiche Canyon Dental
11.2025 - CurrentRead More
Morning Stocker
Costco
10.2024 - CurrentRead More
Receptionist Administrator
Hemenway Dental
01.2022 - 10.2024Read More
Receptionist Administrator
Lakeside Dental
09.2021 - 11.2022Read More
Medical Records Clerk
Yakima Urology
03.2017 - 09.2020Read More
Cornerstone Christian School
High School Diploma
Read More