Overview
Work History
Education
Skills
Languages
Timeline
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Maria Cortez Martinez

Los Angeles,CA

Overview

6
6
years of professional experience

Work History

Data Analyst

Trident Dental Laboratories
Hawthorne, CA
08.2023 - Current
  • Identified needs of customers promptly and efficiently.
  • Made outbound calls to get missing information needed to complete case
  • Expanded knowledge of dental terms to be able to understand RX.
  • Collected, tracked and reviewed data to input into system and start production of case.

Cashier

HMSHost
Los Angeles, CA
09.2022 - 08.2023
  • Answered customer questions and provided store information.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.

Business Process Analyst

Jack Link's
Alpena, SD
08.2021 - 08.2022
  • Process Control, Maintain communication with warehouse and plant floor management and , help Identify cause of the data transaction errors.
  • Participated in physical inventory counts to keep information accurate and current.
  • Maintained records tracking adjustments, pallet audits and inventory errors.
  • Entered information into system to update status reports.

Customer Service Agent

G2 Secure Staff
Los Angeles, CA
07.2018 - 08.2021
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Assist passengers as needed through arrival and check in process
  • Maintain the highest standards of safety and security at all times

Education

High School Diploma -

Inglewood High School
Inglewood, CA
06.2019

Skills

  • Customer Service
  • Cash Handling
  • Bilingual
  • Problem-Solving
  • Work Task Prioritization
  • Customer Transactions

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Data Analyst

Trident Dental Laboratories
08.2023 - Current

Cashier

HMSHost
09.2022 - 08.2023

Business Process Analyst

Jack Link's
08.2021 - 08.2022

Customer Service Agent

G2 Secure Staff
07.2018 - 08.2021

High School Diploma -

Inglewood High School

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Maria Cortez Martinez