Maria Cortez Martinez
Los Angeles,CA
Overview
6
6
years of professional experience
Work History
Data Analyst
Trident Dental Laboratories
Hawthorne, CA
08.2023 - Current
- Identified needs of customers promptly and efficiently.
- Made outbound calls to get missing information needed to complete case
- Expanded knowledge of dental terms to be able to understand RX.
- Collected, tracked and reviewed data to input into system and start production of case.
Cashier
HMSHost
Los Angeles, CA
09.2022 - 08.2023
- Answered customer questions and provided store information.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Business Process Analyst
Jack Link's
Alpena, SD
08.2021 - 08.2022
- Process Control, Maintain communication with warehouse and plant floor management and , help Identify cause of the data transaction errors.
- Participated in physical inventory counts to keep information accurate and current.
- Maintained records tracking adjustments, pallet audits and inventory errors.
- Entered information into system to update status reports.
Customer Service Agent
G2 Secure Staff
Los Angeles, CA
07.2018 - 08.2021
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Assist passengers as needed through arrival and check in process
- Maintain the highest standards of safety and security at all times
Education
High School Diploma -
Inglewood High School
Inglewood, CA06.2019
Skills
- Customer Service
- Cash Handling
- Bilingual
- Problem-Solving
- Work Task Prioritization
- Customer Transactions
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Data Analyst
Trident Dental Laboratories
08.2023 - Current
Cashier
HMSHost
09.2022 - 08.2023
Business Process Analyst
Jack Link's
08.2021 - 08.2022
Customer Service Agent
G2 Secure Staff
07.2018 - 08.2021
High School Diploma -
Inglewood High School
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