MARIA CRIS WALLACE
Denton
Summary
I'm someone who connects with people naturally, and building trust comes easily to me. I've worked in sales and client‑focused roles where conversations, follow‑ups, and understanding people's needs were a big part of my day. I adapt quickly to new environments and work well with different personalities, which helps me fit into teams smoothly. I do my best work in challenging settings where I'm encouraged to share my ideas and contribute to the team's success. My strengths include communication, relationship‑building, active listening, staying organized, and supporting clients through clear and confident conversations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Resident Assistant
Denton Village Assisted Living
Denton, TX
05.2023 - Current
- Support residents with daily needs while maintaining safety, comfort, and dignity.
- Build strong relationships with residents and families through clear communication.
- Adapt quickly to changing care needs and fast-paced situations.
Diet Clerk
Baylor Scott & White Health/Aramark
Denton, TX
07.2022 - 04.2023
- Answer phones, take menu orders, answer questions, or appropriately direct calls from patients related to their meal or other nutritional needs.
- Use software to record patient orders
- Work closely with doctors, nurses, and the Food & Nutrition team to ensure accurate patient nutrition.
Retail Sales Advisor
Costco Wholesale/CDS
Plano, TX
07.2020 - 07.2021
- Generate excitement, brand awareness and product sales through event sampling, road shows and promotions.
Relation Management Officer
Corlogiq Consulting & Systems Inc.
Cebu City, Cebu
02.2017 - 05.2019
- Expedited resolution of customer issues and complaints, maximizing satisfaction, maintaining strong business relationships, and retaining 35% of existing clients.
- Identified and pursued new business opportunities while delivering an exceptional customer service experience to prospective and existing clients.
Operations Sales and Marketing
Noble Life International Inc.
Cebu City
07.2017 - 12.2017
- Created transparent, customized sales quotations tailored to customer needs, building trust and long-term client loyalty prior to presentation.
- Provided ongoing one-on-one coaching and guidance to team members, ensuring consistency, performance continuity, and professional development.
Education
Bachelor's degree - Public Health
Brigham Young University-Idaho
03-2022
Bachelor's degree - Marketing
Cebu Institute of Technology
Cebu City, Cebu10-2017
Skills
- Strong work ethic
- Time management
- Strategic negotiation skills
- Strong organizational abilities
- Multilingual
- Team player
Certification
- Pathway Connect Certificate, Goals & Management, Financial Management & Leadership - BRIGHAM YOUNG UNIVERSITY, REXBURG IDAHO
- Driver's License
- Food Handler Certification
Languages
English, Tagalog, Cebuano - Expert
Links
https://www.linkedin.com/in/maria-cris-wallace
Timeline
Resident Assistant
Denton Village Assisted Living
05.2023 - Current
Diet Clerk
Baylor Scott & White Health/Aramark
07.2022 - 04.2023
Retail Sales Advisor
Costco Wholesale/CDS
07.2020 - 07.2021
Operations Sales and Marketing
Noble Life International Inc.
07.2017 - 12.2017
Relation Management Officer
Corlogiq Consulting & Systems Inc.
02.2017 - 05.2019
Bachelor's degree - Marketing
Cebu Institute of Technology
Bachelor's degree - Public Health
Brigham Young University-Idaho