Summary
Overview
Work History
Education
Skills
Timeline
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MARIA CRUZ

San Diego

Summary

Certified in medical billing and coding with a strong foundation in customer service and client relations. Skilled at handling detailed tasks with accuracy and supporting fast-paced environments to ensure smooth operations and positive client experiences.

Overview

2
2
years of professional experience

Work History

VIP Bottle Service Server/Server

Cielo Rooftop Lounge
San Diego
04.2025 - Current
  • Provide personalized bottle service to VIP guests, ensuring a welcoming, high quality experience throughout the night.
  • Upsell premium bottles and mixers by understanding guest preferences, regularly boosting table and sales.
  • Serve VIP tables efficiently, managing orders and maintaining excellent guest satisfaction throughout busy shift.

Server

Ojos Locos Sports Cantina
Chula Vista
08.2024 - 04.2025
  • Use social media and in-person interactions to boost event attendance
  • Maintain uniform and grooming standards to reflect the establishment's upscale image
  • Engage with guests in a friendly and approachable manner, creating a fun atmosphere
  • Adapt quickly to guest needs, showcasing flexibility and problem-solving under pressure

Server Assistant

HarumamaSD
San Diego
03.2024 - 07.2024
  • Delivered exceptional customer service through friendly interactions with guests
  • Supported servers by taking orders, delivering food, and handling customer inquiries
  • Effectively multitasked within a fast-paced environment

Server

El Barbecue
San Diego
02.2023 - 10.2023
  • Informed customers of daily specials and signature menu items
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service
  • Prepared cocktails from bar recipes, served wine, draft, and bottled beers.

Education

Specialization Certificate - Insurance, Coding, Reimbursement, and Medical Terminology

MedCerts Coursera
San Diego
01.2025

Skills

  • Multitasking
  • Communication
  • Adaptability
  • Social Media
  • Technical Proficiency
  • Bilingual(Spanish)
  • Medical Terminology

Timeline

VIP Bottle Service Server/Server

Cielo Rooftop Lounge
04.2025 - Current

Server

Ojos Locos Sports Cantina
08.2024 - 04.2025

Server Assistant

HarumamaSD
03.2024 - 07.2024

Server

El Barbecue
02.2023 - 10.2023

Specialization Certificate - Insurance, Coding, Reimbursement, and Medical Terminology

MedCerts Coursera

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