Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

MARIA CRUZ

San Diego

Summary

Experienced in delivering high-quality service in fast-paced, client-focused environments. Strong skills in teamwork, communication, and problem-solving, with a proven ability to adapt and perform under pressure.

Overview

3
3
years of professional experience

Work History

VIP Bottle Service Server/Server

Cielo Rooftop Lounge
04.2025 - 08.2025
  • Provide personalized bottle service to VIP guests, ensuring a welcoming, high quality experience throughout the night.
  • Upsell premium bottles and mixers by understanding guest preferences, regularly boosting table and sales.
  • Serve VIP tables efficiently, managing orders and maintaining excellent guest satisfaction throughout busy shift.

Server

Ojos Locos Sports Cantina
08.2024 - 04.2025
  • Use social media and in-person interactions to boost event attendance
  • Maintain uniform and grooming standards to reflect the establishment's upscale image
  • Engage with guests in a friendly and approachable manner, creating a fun atmosphere
  • Adapt quickly to guest needs, showcasing flexibility and problem-solving under pressure

Server

El Barbecue
02.2023 - 10.2023
  • Informed customers of daily specials and signature menu items
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service
  • Prepared cocktails from bar recipes, served wine, draft, and bottled beers.

Education

Specialization Certificate - Insurance, Coding, Reimbursement, and Medical Terminology

MedCerts Coursera
01.2025

Skills

  • Multitasking
  • Adaptability
  • Social Media
  • Bilingual(Spanish)
  • Medical Terminology
  • Guest engagement

Accomplishments

Cheerleader | San Diego Suns Basketball Team | 05\2025 - Current

-Teamwork, discipline, and public performance.

Timeline

VIP Bottle Service Server/Server

Cielo Rooftop Lounge
04.2025 - 08.2025

Server

Ojos Locos Sports Cantina
08.2024 - 04.2025

Server

El Barbecue
02.2023 - 10.2023

Specialization Certificate - Insurance, Coding, Reimbursement, and Medical Terminology

MedCerts Coursera