Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Maria Cruz Santiago

Ocoee,Florida

Summary

Compassionate Certified Nursing Assistant with 11 years of experience in diverse healthcare settings including long-term care, assisted living, and rehabilitation facilities. Possess strong clinical skills such as vital sign monitoring, patient hygiene assistance, and medication administration. Noted for ability to foster relationships with patients and their families while maintaining professional boundaries. Previous roles demonstrate positive impact on patient satisfaction and quality of care.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Nursing Assistant, Front Desk

Orlando Health Central
Ocoee, Florida
10.2022 - Current
  • Collaborated with healthcare team to develop and implement care plans.
  • Provided emotional support and companionship to patients and families.
  • Trained new staff on best practices for patient care procedures.
  • Reported changes in patient conditions to registered nurse or physician.

Certified Nursing Assistant

Veteran's Affairs Lake Baldwin Outpatient clinic
04.2021 - 09.2022
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Monitored vital signs including blood pressure, pulse rate, respiration rate.

Patient Care Technician/ Certified Nursing Assistant

Advent Health
06.2015 - 04.2021
  • Cardiac Monitoring
  • Medical Telemetry
  • Float Pool
  • Med-Surg
  • CDU
  • Monitored patient safety and comfort during care procedures.

Customer Service Representee • Sales Representee

TJ Maxx
01.2005 - 06.2015
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Education

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Florida Health Care Academy
Orlando, FL

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Ana G. Mendez University - Metro
Orlando, FL

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Margaret Janer High School
Guaynabo, Puerto Rico

Skills

  • Native Spanish speaker
  • Conflict resolution
  • Staff training
  • Time management
  • Basic life support
  • Vital signs monitoring
  • HIPAA compliance
  • Patient advocacy
  • Patient care
  • Database administration
  • Medical office administration
  • Vital sign recording

Certification

  • Basic Life Support
  • CPR
  • Phlebotomy
  • Nurse Assistant

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Nursing Assistant, Front Desk

Orlando Health Central
10.2022 - Current

Certified Nursing Assistant

Veteran's Affairs Lake Baldwin Outpatient clinic
04.2021 - 09.2022

Patient Care Technician/ Certified Nursing Assistant

Advent Health
06.2015 - 04.2021

Customer Service Representee • Sales Representee

TJ Maxx
01.2005 - 06.2015

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Florida Health Care Academy

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Ana G. Mendez University - Metro

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Margaret Janer High School
Maria Cruz Santiago