Server/Cashier
Sophie’s Cuban Restaurant
Manhattan, NY
07.2021 - 03.2023
- Resolved guests complaints while maintaining positive customer environment.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Coordinated with catering staff to deliver food services for special events and functions.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.