Maria De La Fuente
McKinney
Summary
Reliable Assistant Front End Manager with solid background in Member service. Strengths include managing operations, improving member satisfaction, and demonstrated ability to foster a positive work environment while ensuring productivity and profitability. Proven track record of implementing strategies that enhance overall business performance.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Assistant Front End Manager
Costco Wholesale
Allen
09.2025 - Current
- Established goals for team members to encourage productivity and efficiency.
- Delegated work tasks to employees based on shift requirements, individual strengths, and unique training.
- Managed daily operations of the front end area including opening and closing duties.
- Evaluated individual and team business performance and identified opportunities for improvement.
Front End Supervisor
Costco Wholesale
Plano
02.2022 - 09.2025
- Coordinated scheduling to optimize staff coverage during peak hours.
- Responded to member inquiries and delivered appropriate information after carefully researching issues.
- Collaborated with management to implement process improvements in workflows.
Membership Clerk
Costco Wholesale
Plano
09.2020 - 02.2022
- Assisted members with account inquiries and resolved issues promptly.
- Educated members on warehouse policies and benefits of membership.
- Read user manuals and administrative materials to determine necessary actions for issues.
Cashier Assistant
Costco Wholesale
Plano
03.2020 - 09.2020
- Maintained cleanliness of checkout areas and completed other general cleaning duties as assigned.
- Collected and organized carts, improving the availability for members.
Education
Associate of Arts -
Collin College
Plano01-2023
Skills
- Team leadership
- Performance evaluation
- Schedule coordination
- Member service
- Process improvement
- Operational management
- Staff training and development
- Employee motivation
Certification
Food Safety Level 2
Timeline
Assistant Front End Manager
Costco Wholesale
09.2025 - Current
Front End Supervisor
Costco Wholesale
02.2022 - 09.2025
Membership Clerk
Costco Wholesale
09.2020 - 02.2022
Cashier Assistant
Costco Wholesale
03.2020 - 09.2020
Associate of Arts -
Collin College