Summary
Overview
Work History
Education
Skills
Additional information
Timeline
Generic

Maria Del Carmen Sanabria

Mount Vernon,WA

Summary

Administrative professional with over 18 years of diverse experience in customer service and telecommunications, adept at fostering strong client relationships and enhancing customer satisfaction. Demonstrates efficiency and reliability in handling administrative tasks, from scheduling appointments to managing communications, while leveraging bilingual skills to serve a broad client base. Seeking to apply exceptional organizational and teamwork abilities in a dynamic administrative position, with a focus on continuous learning and growth.

Experienced in client communication and appointment scheduling, demonstrating strong organizational skills essential for a Nutrition Educator role. Developed effective customer relationships through clear communication, contributing to enhanced client satisfaction. Proficient in data entry and tele-communications, ensuring accurate record-keeping and efficient service delivery. Bilingual capabilities support diverse client interactions, fostering an inclusive environment.

Overview

17
17
years of professional experience

Work History

Receptionist

Skagit pediatric
03.2023 - 01.2024
  • Answered phones and scheduled appointments, reducing wait times and enhancing operational efficiency to increase patient throughput.
  • Coordinated with medical staff to ensure seamless patient flow, fostering teamwork that enhanced clinic performance.
  • Greeted families and managed the front desk at a pediatric clinic.
  • Scheduled patient appointments and coordinated visit calendars.
  • Answered calls and relayed messages to clinical staff.

Receptionist

SB&C Ltd.
MT VERNON, WA
03.2015 - 11.2016
  • Managed dispute letters to resolve customer issues
  • Recorded changes in system
  • Sorted and distributed mail
  • Processed customer payments efficiently
  • Provided assistance to customers by greeting and guiding them to the appropriate services.
  • Submitted garnishment documents to County Court

Various Tasks

Dads Landscaping Business
FRIDAY HARBOR, WA
01.2007 - 01.2015
  • Fostered strong client relationships through effective communication, enhancing customer satisfaction and loyalty.
  • Engaged in regular communication with clients to address inquiries.
  • Managed incoming phone calls, addressing client inquiries to improve satisfaction.
  • Coordinated client appointments, enhancing scheduling efficiency.
  • Generated and dispatched billing statements, facilitating prompt payments.

Contract Administrative

Strategic Nationwide Funding
FRIDAY HARBOR, WA
01.2014 - 10.2014
  • Managed administrative contracts efficiently
  • Handled processing of confidential client information, safeguarding privacy and security
  • Processed documentation for loan acquisition, facilitating timely approvals

All Cosmetology Tasks / Front Desk

Christys Island Salon
FRIDAY HARBOR, WA
01.2012 - 01.2014
  • Welcomed clients, creating a positive first impression
  • Responded to incoming phone calls promptly
  • Coordinated schedules and conducted follow-up communications

Crew Member

McDonalds
NORTHGATE SEATTLE, WA
01.2011 - 01.2012
  • Adapted to fast-paced work environments by managing multiple tasks efficiently
  • Communicated with a large diverse community

Education

Seattle Vocational Institute School of Cosmetology
SEATTLE, WA

Friday Harbor High School
FRIDAY HARBOR, WA

Skills

  • Reliable
  • Efficient
  • Computer literacy
  • Time Punctuality
  • Customer Service
  • Bilingual
  • Data Entry
  • Tele-Communications
  • Cosmetologist
  • Quick Learner
  • Teamwork
  • Multitask

Additional information

  • COMMUNITY OUT-REACH, Volunteer Work, An opportunity to give back to the community by providing haircuts, chemical services, manicures, pedicures, hair removal, and great customer service.
  • MONARCA BALLET FOLKORICO, Volunteer Work, Teaching the community about Mexican Heritage by dancing traditional Mexican music for community events on the San Juan Island. Performance events include: Yearly Community Theatre Event, Bellingham Car Show, and Fair Festival.

Timeline

Receptionist

Skagit pediatric
03.2023 - 01.2024

Receptionist

SB&C Ltd.
03.2015 - 11.2016

Contract Administrative

Strategic Nationwide Funding
01.2014 - 10.2014

All Cosmetology Tasks / Front Desk

Christys Island Salon
01.2012 - 01.2014

Crew Member

McDonalds
01.2011 - 01.2012

Various Tasks

Dads Landscaping Business
01.2007 - 01.2015

Seattle Vocational Institute School of Cosmetology

Friday Harbor High School
Maria Del Carmen Sanabria