Michelle Y Irigoyen

Detail-oriented Medical Billing professional with over 8 years of customer service experience and hands-on expertise in dental billing, processing and posting payments to patient accounts, and reviewing EOBs for accuracy. Experienced in auditing patient accounts to ensure correct insurance payments and patient balances, with a strong focus on accuracy, organization, and clear communication.

• Outstanding conflict resolution
• Attentive to detail
• Punctual and efficient laborer
• Bilingual (fluent in both English and Spanish)
• Systems Knowledge (Word, Excel, PowerPoint, Outlook), (SharePoint, MS Teams, Adobe Acrobat etc.) and demonstrated ability to learn Lab business systems (Oracle, Ariba, Concur, etc.)
• Proven ability to build effective working relationships and networks.
• Analytical
• Reporting Skills (task reports)